Jillian Kellick
Colorado Springs,CO
Summary
Dynamic employee, skilled in client assessment and injury rehabilitation. Proven ability to enhance client satisfaction through effective communication and personalized stretching programs. Committed to maintaining a safe environment while fostering strong relationships, resulting in increased membership retention and a loyal clientele.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Flexologist
StretchLab Rocky River
Rocky River, OH
06.2024 - Current
- Managing client care by delivering a best-in-class stretching experience, updating client notes consistently, and booking the client's weekly recurring appointments
- Ensure the safety of clients in regard to proper stretch techniques and enforce StretchLab policies and safety rules
- Encourage and motivate clients throughout stretch sessions
- Build StretchLab membership and retain current clientele through personal interaction and outreach
- Attend staff meetings and required educational presentations
- Assist Sales Associates and General Manager with sales by delivering best-in-class knowledge in each session and tracking member's goals
- Participate in social media content to deliver a local and honest representation of our service
- Clean and maintain all equipment in order to ensure it is available for client use at any given time
Library Assistant- Learning Commons- Peer Learning Facilitator for Exercise Science
John Carroll University Grasselli Library
University Heights, OH
09.2023 - Current
- Company Overview: John Carroll University
- Comfortably collaborate with students from a variety of levels of skill in Exercise Science.
- Exhibit the ability to collaborate with students from various skill levels, backgrounds, and learning styles
- Maintain a welcoming and friendly disposition through the duration of the session
- Maintain a commitment to be punctual and arrive well before a scheduled study table time to ensure adequate preparation for the study table
- Maintain a tidy and organized workspace
- John Carroll University
Student Aide Athletic Trainer
John Carroll University Sports Medicine
University Heights, OH
12.2022 - Current
- Company Overview: John Carroll University
- Assist in the prevention treatment and rehabilitation of athletes and aided in various injuries and illnesses
- Assist with the daily operation of the athletic training facility under the direct supervision of the staff Athletic Trainers including supervision of practices, events, and miscellaneous maintenance
- Communicate effectively with student athletes, coaches, and coworkers
- This position offers non traditional working hours including early mornings, nights and weekends
- John Carroll University
Kona Ice Driver/Attendant
Kona Ice Pikes Peak
Colorado Springs, CO
06.2022 - 08.2023
- Maintained great customer service while working at events with people of all diversities and age groups
- Followed an event schedule in an organized manner and kept the work truck organized and stocked
- Served the needs of multiple customers under pressure in a small, busy, low staffed environment
Event Coordinator and Set-Up
John Carroll University Equipment Room
University Heights, OH
11.2021 - 05.2022
- Company Overview: John Carroll University
- Helped set up and take down for various sports events on and off campus for the athletic teams at John Carroll University
- Helped coordinate with fellow staff and superiors about athletic events
- Remained flexible under pressure and for sudden changes before, during, and after sporting events
- Communicated effectively with my superiors, athletes, and coaches throughout the event set up and take down process
- John Carroll University
Store Attendant
Curt’s Boat Supply and Storage Inc
Colorado Springs, CO
06.2020 - 08.2020
- Helped customers locate appropriate store locations of various products, answered questions about products and provided solutions for various problems that may have come up
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
- Inspected floor displays, noted missing items and immediately replenished merchandise when needed
- Served the needs of multiple customers in a busy, low staffed, environment 5 days a week for 7 hours a day
Youth Volleyball Coach
YMCA
Colorado Springs, CO
09.2019 - 11.2019
- Scheduled and ran fundamental level volleyball practices 2-3 times a week
- Worked hands on with young children ages 8-12 during practices and games to better their skills
- Worked to ensure team social and emotional wellness, unity, and cooperation during practices and events
- Communicated effectively with parents and fellow coaches by answering questions and creating a clear schedule that is easy to follow
Education
Bachelor of Science - Exercise Science
John Carroll University
University Heights, OH05-2025
High School Diploma -
St. Mary’s High School
Colorado Springs, CO01.2021
Doctor of Chiropractic -
Palmer College of Chiropractic
Port OrangeSkills
- Client assessment
- First Aid/CPR
- Injury rehabilitation
- Exercise programming
- Equipment maintenance
- Customer service
- Team collaboration
- Effective communication
- Time management
- Interpersonal communication
- Leadership
- Multitasking
- Dependable and responsible
Affiliations
- Member of the Varsity Women's Volleyball Team at John Carroll University
- 3A Tri-Peaks All-League First Team (2018, 2020)
- Colorado Springs Gazette Peak Performer of the Year (2020)
- Colorado Springs Gazette All Area First Team (2020), All Area 2nd Team (2018, 2019)
- CHSCA (Colorado HS Coaches Association) All State Volleyball Team (2020)
- CCGS (Colorado Coaches of Girls Sports) All State Volleyball Team (2020)
- CHSAA (Colorado High School Activities Association) All State Team Honorable Mention (2018, 2020)
- Tennis State Qualifier & All Area Team (2017-2021)
- Fall 2022 semester’s Dean’s List
- Spring 2023 semester’s Dean’s List
- Fall 2023 semester’s Dean’s List
- Spring 2024 semester’s Dean’s List
- Fall 2024 semester’s Dean’s List
- Spring 2025 semester’s Dean List
Certification
- First aid certification
- CPR/AED certification
Timeline
Flexologist
StretchLab Rocky River
06.2024 - Current
Library Assistant- Learning Commons- Peer Learning Facilitator for Exercise Science
John Carroll University Grasselli Library
09.2023 - Current
Student Aide Athletic Trainer
John Carroll University Sports Medicine
12.2022 - Current
Kona Ice Driver/Attendant
Kona Ice Pikes Peak
06.2022 - 08.2023
Event Coordinator and Set-Up
John Carroll University Equipment Room
11.2021 - 05.2022
Store Attendant
Curt’s Boat Supply and Storage Inc
06.2020 - 08.2020
Youth Volleyball Coach
YMCA
09.2019 - 11.2019
Bachelor of Science - Exercise Science
John Carroll University
High School Diploma -
St. Mary’s High School
Doctor of Chiropractic -
Palmer College of Chiropractic
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