Jillian Larocco

• Assisted in merchandising efforts to enhance product visibility and sales potential.
• Collaborated with team members to maintain store inventory accuracy and organization.
• Executed daily stock replenishment tasks, ensuring shelves remained fully stocked.
• Engaged customers by providing product information and addressing inquiries promptly.

• Assisted in training new sales associates on customer service standards and product knowledge.
• Executed daily sales strategies to enhance store performance and customer satisfaction.
• Collaborated with team members to maintain inventory accuracy through regular audits.
• Implemented visual merchandising techniques to improve the shopping experience and drive sales.
• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer balances through diligent record-keeping.
• Assisted customers with product inquiries, enhancing overall shopping experience.
• Implemented promotional displays to increase product visibility and sales.
• Collaborated with team members to ensure smooth store operations during peak hours.
• Handled customer complaints professionally, resolving issues to satisfaction.
• Monitored inventory levels and restocked shelves to maintain availability of products.
• Trained new cashiers on operational procedures and customer service standards.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.

• Managed daily restaurant operations to ensure high standards of service and customer satisfaction.
• Trained and mentored staff on food safety, service protocols, and menu knowledge.
• Implemented inventory control procedures to optimize stock levels and reduce waste.
• Collaborated with kitchen staff to streamline food preparation processes for efficiency.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Reconciled cash and credit card transactions to maintain accurate records.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
• Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.

• Streamlined daily operations to enhance service quality and guest satisfaction.
• Developed and implemented staff training programs to improve team performance and efficiency.
• Managed inventory levels, optimizing supply orders to reduce waste and costs.
• Established protocols for food safety and sanitation compliance, ensuring health regulations adherence.
• Coordinated marketing initiatives to boost local engagement and increase restaurant visibility.
• Analyzed customer feedback to identify trends, implementing changes that improved dining experiences.
• Led team meetings to foster communication, align goals, and motivate staff towards excellence.
• Oversaw financial management processes, enhancing budget accuracy and revenue tracking systems.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

• Resolved customer complaints promptly to maintain positive dining experiences.
• Developed staff schedules to align with peak business hours and labor cost management.
• Conducted regular performance evaluations to support employee development and retention.
• Analyzed sales trends and adjusted strategies to enhance revenue growth and profitability.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

Food Safe Certified