Jillian Leach
Fallbrook,CA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
Work History
Crew Member
Baskin Robbins
08.2021 - 07.2023
- Worked front counter
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared ice cream and beverages, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Great Oak High School
Temecula, CA07.2023
Bachelor of Science - Education
California State University - San Marcos
San Marcos, CA07.2027
Skills
- Health and Safety Compliance
- Coordinating Reservations
- Store Opening and Closing
- Verbal and Written Communication
- Food Preparation and Safety
- Time Management
- Valid Driver's License
- Doordash and Ubereats
Languages
American Sign Language
Native or Bilingual
Timeline
Crew Member
Baskin Robbins
08.2021 - 07.2023
High School Diploma -
Great Oak High School
Bachelor of Science - Education
California State University - San Marcos
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