Summary
Overview
Work History
Skills
Certification
Timeline
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Jillian Mendoza

Richland,WA

Summary

Dynamic and reliable Bartender with a proven track record at Lee’s Tahitian, adept at handling high customer volumes and increasing repeat business through exceptional service. Excelled in multitasking and creating a welcoming atmosphere, boosting beverage and Pull Tab sales. Skilled in responsible alcohol service, consistently ensuring a safe and engaging customer experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Lee’s Tahitian
06.2022 - 02.2025
  • Served high customer volumes during special events and night shifts.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by engaging in friendly conversation.
  • Kept the bar presentable and well-stocked.
  • Trained new security barbacks.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Increased repeat customers by remembering regulars' favorite drinks.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Boosted beverage sales, designing and promoting a range of signature cocktails, and creating advertising posters for events.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Engaging customers
  • Responsible serving

Certification

Current Mast and Food handling cards

Timeline

Bartender

Lee’s Tahitian
06.2022 - 02.2025
Jillian Mendoza