jillian pfeifer
Lutherville,MD
Summary
Experienced professional adept in hospitality, sales, and general office work. Thrives on challenges, whether it's tackling large-scale projects or handling smaller tasks.
Overview
7
7
years of professional experience
Work History
Social Media Manager
BD Greek Life, Maryland Screen Printers
Baltimore, Maryland
2022.08 - Current
- Specialized in apparel for 15 sororities
- Increase site engagement by consistently sharing updates
Hostess/Carry Out Girl
Mancinis Brick Oven Pizzeria And Restaurant
Fenwick Island, DE
2017.08 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Handled incoming calls taking customer orders
- Resolved any customer complaints or issues quickly and professionally.
Operations Assistant
S.A.F.E. Management
Baltimore, Maryland
2024.05 - 2024.08
- Reconciled past events to ensure accurate payments.
- Supervised security teams during the events
- Organized event materials
Hostess
Augusta National Golf Club
Augusta, GA
2023.04 - 2024.04
- Assisted in preparing the restaurant for opening and closing shifts.
- Dedicated extensive hours enhancing guest experiences
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Education
Bachelor of Arts - Sport And Entertainment Management
University of South Carolina
Columbia, SC2026-06
Skills
- Social Media Management
- Sales
- Communication
- Hospitality Management
- Guest experience
- Hostessing
- General office work
- Greeting and seating
Accomplishments
- Earned Dean’s List Recognition (both first and second semester of Freshman and Sophomore year)
Affiliations
- Delta Delta Delta sorority member
- Philanthropy: St. Jude Children’s Hospital
-T-shirt Bid Day committee
- University of South Carolina Dance Marathon, Participant
- Selected from 1500+ applicants to provide hospitality at the 2023 and 2024 Masters tournament.
Timeline
Operations Assistant
S.A.F.E. Management
2024.05 - 2024.08
Hostess
Augusta National Golf Club
2023.04 - 2024.04
Social Media Manager
BD Greek Life, Maryland Screen Printers
2022.08 - Current
Hostess/Carry Out Girl
Mancinis Brick Oven Pizzeria And Restaurant
2017.08 - Current
Bachelor of Arts - Sport And Entertainment Management
University of South Carolina