Jillian Pratt
Santa Monica,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Independent Sales Associate
Self Employed Web
Santa Monica, CA
01.2017 - Current
- Resolved customer complaints promptly and professionally.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Developed and implemented strategies to increase sales volume.
- Developed promotional materials to advertise products or services.
- Utilized social media platforms to promote company products or services.
- Maintained an accurate inventory of all products available for sale.
- Produced and updated effective marketing literature to highlight features and engage interest of potential customers.
Legal Nurse Consultant
Self Employed Web
Los Angeles, CA
11.2016 - 03.2017
- Reviewed medical records to identify patient care issues and evaluate the quality of care provided.
- Developed case summaries for attorneys to use as evidence during trial.
- Monitored developments in health law legislation that may affect pending cases or future ones.
- Provided legal team and clients with information and definitions for medical terminology.
- Analyzed medical data to determine if there was a deviation from accepted standards of care.
RN, Emergency Department
MGA Healthcare Staffing
Torrance, CA
01.2016 - 11.2016
- Ensured compliance with all hospital policies and procedures related to emergency services.
- Maintained a safe environment for staff members and patients through proper infection control protocols.
- Responded to codes and other emergency situations in a timely manner.
- Assessed, monitored, and evaluated patient conditions to determine necessary interventions.
- Provided emotional support and reassurance to family members of critically ill patients.
- Educated patients on their diagnosis and treatment plans.
- Participated in ongoing educational activities to maintain current knowledge of best practices.
- Documented medical histories, physical exams, test results, diagnoses, treatments, and progress notes in electronic health records.
- Managed multiple tasks simultaneously while maintaining quality patient care standards.
- Conducted triage assessments of incoming patients to prioritize care needs.
RN, ICU
Maxim Healthcare
Los Angeles, CA
09.2011 - 09.2015
- Participated in multidisciplinary rounds involving physicians, nurses, social workers and other healthcare professionals.
- Collaborated with interdisciplinary team members to develop individualized care plans for each patient.
- Conducted regular quality assurance audits of nursing practices in order to ensure compliance with hospital policies and procedures.
- Facilitated communication between patients and families and healthcare providers throughout the course of their stay.
- Administered medications according to physician orders, including intravenous fluids or antibiotics.
- Utilized evidence-based practice guidelines when making clinical decisions related to patient care.
Clinical Nurse Educator
Novasyte Health
Los Angeles, CA
01.2013 - 07.2015
- Advised nursing staff on best practices for providing safe, high quality patient care.
- Created performance improvement initiatives designed to enhance quality of care outcomes.
- Provided instruction to nursing staff on new procedures and techniques.
- Partnered with other departments within the organization in order to coordinate educational resources.
- Incorporated new technologies into curriculum development processes.
Pharmaceutical Trial Associate
Neuromuscular Research Center
Phoenix, AZ
10.2010 - 11.2011
- Ensured compliance with company safety regulations at all times while on the job.
- Responsible for recruiting patients for world wide pharmaceutical trial.
- Administered trial medications, performed all laboratory draws and meticulously kept track of all patient vital signs and reactions.
- Worked directly with the pharmaceutical company to develop trial protocol.
RN, Medical-Surgical
St. Joesph's Hospital
Phoenix, AZ
07.2008 - 10.2010
- Responded quickly and effectively to life-saving situations using nursing standards and protocols for treatment.
- Administered prescribed medications and treatments in accordance with approved nursing techniques.
- Compiled data from medical records for quality improvement initiatives within the unit.
- Counseled patients regarding health maintenance, lifestyle modifications, nutrition, and self-care skills related to their diagnosis.
- Provided emotional support for patients experiencing pain or stress due to illness or hospitalization.
- Performed physical examinations, diagnostic tests, and other procedures to assist physicians during treatment of illness or injury.
Education
Associate Degree in Nursing - Nursing
Normandale Community College
Minneapolis, MN05-2008
Skills
- Sales Strategies
- Sales/Data Analytics
- Social Media Marketing
- Upselling
- Invoicing and Accounting
- Health Promotion
- Quality Improvement
- Emergency Response
- Leadership
- Researching
- Project Management
References
References available upon request.
Timeline
Independent Sales Associate
Self Employed Web
01.2017 - Current
Legal Nurse Consultant
Self Employed Web
11.2016 - 03.2017
RN, Emergency Department
MGA Healthcare Staffing
01.2016 - 11.2016
Clinical Nurse Educator
Novasyte Health
01.2013 - 07.2015
RN, ICU
Maxim Healthcare
09.2011 - 09.2015
Pharmaceutical Trial Associate
Neuromuscular Research Center
10.2010 - 11.2011
RN, Medical-Surgical
St. Joesph's Hospital
07.2008 - 10.2010
Associate Degree in Nursing - Nursing
Normandale Community College