Hi, I’m
Jillian Provenza
Las Vegas,NV
Summary
I am a friendly Professional with strong understanding of hospitality and food and beverage industries. I am a Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
13
years of professional experience
Work History
Alexis Park Hotel ResortLas Vegas, NV
Fine Dining Waitress
04.2023 - Current
Job overview
- Explained menu items, describing ingredients and cooking methods upon request.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Can Can Gentleman's LoungeLas Vegas, NV
Cocktail Waitress
06.2015 - 12.2022
Job overview
- Trained new employees to perform duties.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Little City GrilleBoulder City, NV
Restaurant Waitress
01.2011 - 04.2015
Job overview
- Greeted customers as they entered the restaurant and provided them with menus.
- Took orders for food and drinks, ensuring accuracy when entering items into the POS system.
- Checked back with guests after delivering their meals to ensure satisfaction with service and quality of food.
Education
Boulder City High SchoolBoulder City, NV
High School Diploma
06.2005
Skills
- Point of Sale (POS) System
- Service Prioritization
- Menu Memorization and Knowledge
- High-Volume Dining
- Food Safety Understanding
- Serving Expertise
- Dining Customer Service
- Order Accuracy
Timeline
Fine Dining Waitress
Alexis Park Hotel Resort
04.2023 - Current
Cocktail Waitress
Can Can Gentleman's Lounge
06.2015 - 12.2022
Restaurant Waitress
Little City Grille
01.2011 - 04.2015
Boulder City High School
High School Diploma
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