Driven by a results-focused approach, I excelled at American Eagle Outfitters, Inc, enhancing store experiences and boosting sales through expert inventory management and dynamic merchandise presentation. Leveraging skills in data-driven decision-making and team mentorship, I significantly contributed to performance improvements and customer satisfaction, showcasing a blend of analytical prowess and interpersonal effectiveness.
Hi, I’m
Jillian Reidy
Chelmsford,MA
Summary
Overview
5
years of professional experience
Work History
American Eagle Outfitters, Inc
Merchandise Leader
03.2024 - Current
Job overview
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Maintained updated product knowledge to successfully educate and advise customers.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Private Residence
Private Nanny
01.2022 - 07.2023
Job overview
- Led indoor and outdoor activities to entertain and occupy children.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted with light housekeeping duties as well as running errands.
Aerie By American Eagle
Brand Ambassador
08.2019 - 03.2020
Job overview
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Provided exceptional customer service to drive satisfaction.
- Collaborated with sales staff to identify target customers, promote products and increase sales.
Education
Central Catholic High SchoolLawrence, MA
High School Diploma
05.2017
University Overview
- Honor Roll 2014-2017
- Completed AP course in Psychology
- Elected Captain of Junior Varsity and Varsity Cheerleading
Skills
- Data-driven decision-making
- Shipment Processing
- Stock replenishment
- Seasonal Planning
- Inventory Management
- Sales Analysis
- Inventory Control
- Performance Analysis
- Merchandise presentation
Timeline
Merchandise Leader
American Eagle Outfitters, Inc
03.2024 - Current
Private Nanny
Private Residence
01.2022 - 07.2023
Brand Ambassador
Aerie By American Eagle
08.2019 - 03.2020
Central Catholic High School
High School Diploma