Jillian Riggs
La Plata,MD
Summary
Dedicated HR professional with 4+ years of experience supporting various HR functions including HRIS management, Talent Acquisition, and HR Compliance. A collaborative individual with excellent interpersonal and communication skills. Leading with empathy and humanity to foster trusted relationships. Using the HRIS to find solutions and improve the employee experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
ACTFL
Alexandria, VA
10.2022 - Current
- Streamlined onboarding process, including building onboarding templates, and ensuring timely completion of all necessary documentation for new hires.
- Maintained up-to-date records of employee information in the HRIS system, exercising strict confidentiality and ensuring accurate reporting.
- Implemented and managed BambooATS to track applicant sources, report recruitment metrics, and streamline communication.
- Train and guide hiring managers on BambooATS, including advising managers and senior leadership on best practices for recruitment and talent acquisition
- Update presentations and conduct new hire orientation, ensuring a quality experience for each new hire
- Provides appropriate guidance to employees such as creating FAQs for open enrollment, benefits administration, and interpreting personnel policies
Human Resources Specialist
AAUW
Washington, DC
04.2022 - 09.2022
- Accurately maintain employee data in Paycor and timekeeping systems for 30-40 employees to ensure accurate completion of payroll processing.
- Successfully managed full-cycle recruitment and collaborated with department managers to identify staffing needs.
- Oversee all aspects of employee timesheet tracking, diligently reviewing submissions for accuracy and completeness to prevent errors in payroll calculations.
- Educate employees on pertinent policies and provide critical support throughout the employment lifecycle
- Established documentation for HR processes such as hiring, orientation, and payroll procedures
- Maintained positive relationships with vendors to ensure accurate enrollments and terminations for employee benefits and COBRA reporting
- Collaborated with finance to reconcile monthly bank statements for the HR department.
Human Resources Assistant
Visiting Media
01.2022 - 04.2022
- Developed and implemented HR compliance courses through LearnUpon; in addition to assisting with developing standard operating procedures.
- Successfully deployed the company's first employee engagement platform within 60 days to improve inclusion and help maximize retention
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Coordinated new hire communications and developed an onboarding process for new hires to ensure a smooth transition into their roles and productivity within their first month
HR Records Technician
Prince George’s County Public Schools
07.2019 - 11.2021
- Maintained personnel records for 10,000+ public school employees
- Efficiently process 100+ verifications of employment monthly, including processing short term disability claims and income verifications
- Transferred employee records from paper to digital files in HRIS to streamline employee data.
- Monitor verification email inbox, responding to internal and external requests within 24hours
- Provided guidance 1-on-1 and/or group of 20+ new hires, verifying I-9 documentation for accuracy
Education
Associate of Applied Science - Business Management
Anne Arundel Community College
Arnold, MD12.2021
Skills
- Excellent customer service
- Excellent communication skills
- Proficient in various HRIS systems
- Collaboration
- Time Management
- Employee Onboarding
- Applicant Tracking Systems
- Confidentiality
- Employee Engagement
- Employee Training
Certification
- Professional in Human Resources (PHR), HRCI, 10/01/23
- Mental Health First Aid Certificate, MD Mental Health First Aid Association, 07/01/23
Additional Coursework
- Generative AI in HR | April 2024
- Generative AI, Recruiting, and Talent Acquisition | April 2024
- Human Resources: Compensation and Benefits | March 2024
- Establishing Well-Being Program in Your Organization | March 2024
- Supporting Allyship & Anti-Racism at Work | February 2023
Timeline
Human Resources Generalist
ACTFL
10.2022 - Current
Human Resources Specialist
AAUW
04.2022 - 09.2022
Human Resources Assistant
Visiting Media
01.2022 - 04.2022
HR Records Technician
Prince George’s County Public Schools
07.2019 - 11.2021
Associate of Applied Science - Business Management
Anne Arundel Community College