Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Timeline
BusinessAnalyst
Jillian Rutkowski-Mayer

Jillian Rutkowski-Mayer

Temple,PA

Summary

Veterinary professional with comprehensive expertise in medical procedures and case management. Skilled in client communication, ensuring clarity in treatment plans. Dedicated to compassionate care and high animal welfare standards. Exploring opportunities to apply skills in diverse settings.

Overview

7
7
years of professional experience

Work History

Veterinary Technician

Small Animal Veterinary Services
Fleetwood, Pennsylvania
02.2024 - Current
  • Facilitated patient intake by gathering detailed histories and preparing exam rooms.
  • Assisted veterinarians during examinations by restraining patients and documenting findings.
  • Collaborated with veterinarians to develop and implement patient care plans.
  • Administered vaccines, calculated dosages, and provided injectable medications and fluids.
  • Performed diagnostic procedures, including x-rays and blood draws.
  • Scheduled appointments and managed incoming phone communications for efficient operations.

Veterinary Nurse

Honey Brook Animal Hospital
Honey Brook, Pennsylvania
06.2023 - 02.2024
  • Assisted veterinarian during examinations by providing basic animal restraint.
  • Filled prescriptions accurately for patient care.
  • Executed various technical skills, including nail trims, blood draws, and fluid administration.
  • Monitored anesthesia and supported surgical preparation in surgical suite.
  • Sterilized surgical instruments and packaged surgery packs efficiently.
  • Tracked post-surgical recovery of patients, logging all treatments and procedures.

Veterinary Technician

Ludwigs Corner Veterinary Hospital
Chester Springs, Pennsylvania
02.2023 - 05.2023
  • Escorted patients and clients to exam rooms, gathering brief histories for veterinary review.
  • Assisted veterinarian during examinations and medical procedures.
  • Executed basic restraint techniques during exams and documented notes throughout appointments.
  • Conducted various diagnostic tests including blood draws, radiographs, cytology, and urinalysis.
  • Supported procedures such as nail trims, anal sac expressions, ear cleanings, and vaccine preparations.

Behavioral Support Staff

Opportunity House
Reading, Pennsylvania
12.2022 - 02.2023
  • Delivered behavior support to young children in pre-k classrooms.
  • Developed daily lesson plans tailored for children with behavioral and emotional challenges.
  • Facilitated activities promoting effective communication skills and positive behavior.
  • Assisted children in coping with daily classroom struggles.
  • Provided backup support to pre-k teacher, reinforcing counting, writing, and reading concepts.

Dog Caregiver

Ridgewood Canine Camp
Birdsboro, Pennsylvania
02.2018 - 12.2022
  • Oversaw care and supervision of 15-20 dogs, ensuring safe play and conflict prevention.
  • Extensive training in canine body language to enhance understanding of dog behavior.
  • Performed front desk duties, including daily check-in, check-out, and payment processing.
  • Executed daily cleaning and feeding tasks to maintain a hygienic environment for dogs.
  • Engaged with dog owners, addressing inquiries and ensuring service satisfaction.

Caseworker

CONCERN Professional Services
Fleetwood, Pennsylvania
03.2022 - 06.2022
  • Conducted monthly safety assessments to confirm child welfare in foster homes.
  • Developed initial service plans and provided quarterly updates for each child.
  • Attended court hearings to represent interests of foster care children.
  • Maintained regular contact with children on a weekly, bi-weekly, or monthly basis.
  • Documented medical, dental, legal, and family information for each child.
  • Coordinated care with county caseworkers, schools, health insurance providers, and physicians.

Claims Assistant

CorVel Corporation
Norristown, Pennsylvania
07.2021 - 03.2022
  • Facilitated setup and administration of worker's compensation claims for claims staff.
  • Processed incoming mail and ensured prompt payment of invoices.
  • Completed necessary state forms to maintain compliance.
  • Conducted customer and provider phone calls to clarify claim details.

Education

Bachelor of Science - Social Work

Shippensburg University of Pennsylvania
06-2021

Master of Science - Veterinary Social Work

Cleveland State University

Skills

  • Customer Service
  • Problem solving
  • Patient advocacy
  • Client communication
  • Care coordination
  • Effective communication
  • Emotional intelligence
  • Critical thinking
  • Team collaboration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Traveling

Reading

Walking my dogs

Timeline

Veterinary Technician

Small Animal Veterinary Services
02.2024 - Current

Veterinary Nurse

Honey Brook Animal Hospital
06.2023 - 02.2024

Veterinary Technician

Ludwigs Corner Veterinary Hospital
02.2023 - 05.2023

Behavioral Support Staff

Opportunity House
12.2022 - 02.2023

Caseworker

CONCERN Professional Services
03.2022 - 06.2022

Claims Assistant

CorVel Corporation
07.2021 - 03.2022

Dog Caregiver

Ridgewood Canine Camp
02.2018 - 12.2022

Bachelor of Science - Social Work

Shippensburg University of Pennsylvania

Master of Science - Veterinary Social Work

Cleveland State University