Jillian Sapalaran
Chicago,IL
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front of House at Paris Baguette
SB Yen Management Group
05.2023 - 09.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Youth Sports Volleyball Coach
Shades Valley YMCA
09.2018 - 05.2019
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
Education
Bachelor of Arts - Illustration
School of The Art Institute of Chicago
Chicago, IL05.2026
High School Diploma -
Alabama School of Fine Arts
Birmingham, AL05.2021
Skills
- Cash handling proficiency
- Event coordination
- Excellent communication
- Phone etiquette
- Positive demeanor
- Time management
Certification
- ServSafe Food Handler Certification
Timeline
Front of House at Paris Baguette
SB Yen Management Group
05.2023 - 09.2023
Youth Sports Volleyball Coach
Shades Valley YMCA
09.2018 - 05.2019
Bachelor of Arts - Illustration
School of The Art Institute of Chicago
High School Diploma -
Alabama School of Fine Arts
- ServSafe Food Handler Certification
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