Jillian Torres
2726 Eagle Lake Drive Clermont,FL
Summary
Reliable, focused, policy-driven and efficient professional with extensive experience working on a dedicated team and a strong desire to continue a career in healthcare providing caring and compassionate patient care Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Ambitious, career-focused job seeker, anxious to obtain an CNA position to help launch career while achieving company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PATIENT CARE FEEDER
Cranes View Lodge, Term Care Facility
Clermont, FL
12.2021 - 07.2023
- Prepared meals for patients according to specific dietary requirements in accordance with doctor’s orders
- Delivered meals to residents’ rooms
- Created weekly meal plans for residents in consideration of their preferences
- Assisting memory care patients with meals and meal planning
- Worked on a team of 5 people to execute daily tasks
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Notified senior staff of patient emergencies to optimize outcomes.
Lead Housekeeping Supervisor
Mission Inn Hotel & Spa
Howey-in-the-Hills, FL
01.2018 - 01.2021
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Practiced safe work habits and wore protective safety equipment.
- Verified each completed room against standard plans to maintain consistency.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Delegated work to staff, setting priorities and goals.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Education
Patient Care Assistant (CNA) AED/BLS/CPR Certified Basic Medical Terminology Basic Healthcare Vital Signs Occupied Bed Patient Mobility - Certified Nursing Assistant
Orange Technical College
Orlando, FL04.2023
High School Diploma -
East Ridge High School
Clermont, FL05.2022
Certified Medical Assistant -
Eastridge High School
Clermont, FL05.2022
Skills
- Customer Service
- Teamwork
- Basic Computer Skills
- Effective Time Management
- Efficiency
- Microsoft Excel and Word
- Organization
- Fluid Measurement
- Mobility Assistance
- Vital Signs Collection
- Feeding Assistance
- Patient Positioning Understanding
- Quality Assurance
- Medical Terminology
- Room Cleaning and Restocking
- Patient Care Quality
- Consistent Follow Through
- CPR Certification
- Patient Positioning
- Verbal and Written Communication
- Biohazard Disposal
- Time Management
- Emotional Intelligence
- Emergency Response
- Willingness to Learn
- Attention to Detail
- Empathy and Compassionate Care
- CNA Certification
- Multitasking and Prioritization
- First Aid Certification
- Meal Preparation
Certification
- Certified Nursing Assistant (CNA) State Of Florida #:435593
- Certified Medical Assistant NHA B6B8C2QA
- CPR Heartsaver First Aid #: 236034390884
- BLS American Heart Association #:235414940605
Timeline
PATIENT CARE FEEDER
Cranes View Lodge, Term Care Facility
12.2021 - 07.2023
Lead Housekeeping Supervisor
Mission Inn Hotel & Spa
01.2018 - 01.2021
Patient Care Assistant (CNA) AED/BLS/CPR Certified Basic Medical Terminology Basic Healthcare Vital Signs Occupied Bed Patient Mobility - Certified Nursing Assistant
Orange Technical College
High School Diploma -
East Ridge High School
Certified Medical Assistant -
Eastridge High School
- Certified Nursing Assistant (CNA) State Of Florida #:435593
- Certified Medical Assistant NHA B6B8C2QA
- CPR Heartsaver First Aid #: 236034390884
- BLS American Heart Association #:235414940605
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