Rodney Cline
Galax,VA
Overview
31
31
years of professional experience
Work History
Patient Saftey Tech/ Patient Care Assistant
ActiKare Wytheville
Wytheville , Virginia
04.2022 - Current
- Assisted with admission and discharge processes including completion of necessary paperwork.
- Monitored vital signs including pulse rate, temperature, respiration rate, and blood pressure.
- Assisted with ambulation and positioning of patients according to their plan of care.
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Reported any changes in patient condition to the supervising nurse immediately.
- Maintained accurate records of patient care services provided.
- Observed safety precautions when handling hazardous materials such as linens, soiled dressings or infectious waste.
- Helped maintain a clean environment in all areas assigned.
- Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff.
- Provided emotional support for distressed patients and families during difficult times.
- Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
- Responded quickly to emergency situations following established protocols.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Played games with patients to boost mood, improve memory, and provide light entertainment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned bedridden patients to prevent bedsores.
- Planned and served meals and snacks to patients according to prescribed diets.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
PCA
Team Nurse
Midlothian , VA
03.2015 - 01.2022
- Transported clients from one location to another in an efficient manner.
- Maintained accurate records of client care services provided on a daily basis.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Accompanied clients to doctor's appointments and outings when necessary.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Assisted patients with recreational activities such as reading books or playing board games.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Answered questions from family members regarding patient's condition or care plan.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Responded promptly to emergency situations according to established protocols.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Notified senior staff of patient emergencies to optimize outcomes.
- Kept instruments and equipment clean and sanitized.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Restocked unit frequently with necessary medical supplies.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Planned and served meals and snacks to patients according to prescribed diets.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Turned and repositioned bedridden patients to prevent bedsores.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Reminded patients to take prescribed medications or nutritional supplements.
Assistant Store Manager
Burger King
Charlottesville , Virginia
12.2013 - 06.2014
- Provided training to new employees on company policies and procedures.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Coordinated with vendors to secure product availability at competitive prices.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Organized weekly meetings with department heads to review progress on key objectives.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Ensured compliance with all safety regulations throughout the store premises.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Maintained a safe working environment by enforcing safety regulations.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised cash handling processes to ensure accuracy of transactions.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Coached and developed store associates through formal and informal interactions.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Handled scheduling for store shifts to achieve adequate staffing.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Maintained inventory by checking merchandise to determine levels.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Formed and sustained strategic relationships with clients.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored progress by establishing plans, budgets and measuring results.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Implemented campaigns and promotions to help with developing goods and services.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented successful business strategies to increase revenue and target new markets.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Assistant Store Manager
Mcdonalds
Waynesboro, Virginia
09.2002 - 10.2013
- Provided training to new employees on company policies and procedures.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Organized weekly meetings with department heads to review progress on key objectives.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Ensured compliance with all safety regulations throughout the store premises.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Maintained a safe working environment by enforcing safety regulations.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Supervised cash handling processes to ensure accuracy of transactions.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Coached and developed store associates through formal and informal interactions.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Handled scheduling for store shifts to achieve adequate staffing.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Maintained inventory by checking merchandise to determine levels.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Formed and sustained strategic relationships with clients.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored progress by establishing plans, budgets and measuring results.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Implemented campaigns and promotions to help with developing goods and services.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented successful business strategies to increase revenue and target new markets.
- Structured HR consulting services to support clients during organizational developments and changes.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Construction Assistant
Richard w. Cline
Waynesboro, Virginia
06.1993 - 09.2002
- Troubleshot problems encountered during construction process quickly.
- Monitored progress of projects and reported any issues to management.
- Communicated effectively with clients, contractors, architects, engineers.
Skills
- Records Management
- Loss Prevention
- Operations Oversight
- Customer Relations
- Stock management
- Department Oversight
- Store Organization
- Business Development
- Performance Evaluations
- Hiring and Training
- Shift Scheduling
- Time Management
- Stock Rotations
- Customer experience
- Transaction Processing
- Incident Reports
- Issue Resolution
- Cost Control
- Strategic Planning
- Upselling and Cross Selling
- Assignment Delegation
- Workforce Management
- Customer Service
- Pricing and Markdowns
- Sales Growth
- Attention to Detail
- Order Management
- Process Improvements
- Team Building and Leadership
- Regulatory Compliance
- Sales expertise
- Team Management
- POS Systems
- Database Management
- Marketing and Promotions
- Problem-Solving
- Store Opening and Closing
- Staff Scheduling
- Operations
- Display Setup
- Billing
- Inventory counting
- Employee Coaching
- Customer Service Management
- Motivational Techniques
- Flexible Schedule
- Sales Strategies
- Records Maintenance
- Sales Techniques
- Customer Service and Engagement
- Inventory Control
- Mentoring and Coaching
- Vendor Management
- Relationship building and management
- Strategic Merchandising
- Program Administration
- Scheduling Coordination
- Cash auditing
- POS systems operations
- Employee Scheduling
- Work Planning and Prioritization
- Staff Supervision
- Staff Management
- Budgeting and cost control
- Employee Development
- Quality Assurance
- Business Forecasting
- Administrative Management
- Inventory Management
- Sales Tracking
- Contract Administration
- Financial Oversight
- Schedule Management
Timeline
Patient Saftey Tech/ Patient Care Assistant
ActiKare Wytheville
04.2022 - Current
PCA
Team Nurse
03.2015 - 01.2022
Assistant Store Manager
Burger King
12.2013 - 06.2014
Assistant Store Manager
Mcdonalds
09.2002 - 10.2013
Construction Assistant
Richard w. Cline
06.1993 - 09.2002