Jillian Walton
Raleigh,NC
Summary
Current Dental Assistant seeking employment to further experience and knowledge.
Overview
7
7
years of professional experience
Work History
PATIENT SERVICE REPRESENTATIVES
AFFORDABLE CARE
12.2016 - 01.2020
- Answer inbound calls, Schedule appointments via Dentrix Software, consult with patients via phone concerning treatment plans
- Assisting with financial assistance.
DENTAL ASSISTANT
NIGHT AND DAY DENTAL
01.2015 - 12.2016
- Front and Back Office duties, including checking patients in and out, taking radiographs assisting the doctor chairside and discussing treatment plans with patients.
- Ordered supplies necessary for daily operations of the practice.
- Educated patients on proper oral hygiene techniques and habits.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Kept accurate records of dental treatments provided for each patient's visit.
Dental Assistant
JD Murray and Associates
07.2013 - 12.2015
- Front and Back Office duties, including checking patients in and out, taking radiographs assisting the doctor chairside and discussing treatment plans with patients, Insurance Verification.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Sterilized instruments according to established guidelines and protocols.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Education
X-RAY CERTIFICATION -
UNC
02.2015
DENTAL ASSISTANT -
UNITED EDUCATIONAL INSITUTE OF MORROW, GA
06.2012
Skills
- Detail oriented
- Team player
- Dental software proficiency
- Dental Assistant
- Time management
- Reception Management
- Appointment Scheduling
- Medical Billing
- Appointment confirmation
- Insurance Verification
- Customer Service
- HIPAA Compliance
- Payment Collection
- Medical terminology knowledge
Timeline
PATIENT SERVICE REPRESENTATIVES
AFFORDABLE CARE
12.2016 - 01.2020
DENTAL ASSISTANT
NIGHT AND DAY DENTAL
01.2015 - 12.2016
Dental Assistant
JD Murray and Associates
07.2013 - 12.2015
X-RAY CERTIFICATION -
UNC
DENTAL ASSISTANT -
UNITED EDUCATIONAL INSITUTE OF MORROW, GA
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