Reliable Job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Service Worker
Bagel Table
Boston, MA
02.2023 - Current
Managed inventory levels, ordering supplies as needed to maintain stock.
Oversaw daily operations of restaurant, ensuring efficient service and customer satisfaction.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
Responded to customer concerns efficiently, accurately and with detailed information.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
City Mail Carrier
United States Post Office
Boston , MA
09.2015 - 08.2023
Maintained records of daily deliveries and pickups.
Collected outgoing mail from homes and businesses to deliver to post office for processing.
Delivered packages, letters, and other items to residential and commercial customers.
Notified supervisor of any hazardous road conditions or safety concerns on the route.
Routed all classes of mail in sequence of delivery along established route.
Ensured proper handling of valuable documents or fragile items.
Responded to customer inquiries about postal services or regulations.
Dispatched mail to designated locations according to delivery route.
Handled undeliverable mail in accordance with established procedures.
Inspected postal vehicles for maintenance needs.
Sorted mail for delivery, arranging mail in delivery sequence.
Updated supervisors regularly on status of assigned tasks throughout the day.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked effectively in team environments to make the workplace more productive.
Worked in the rain and snow.
Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
Education
High School Diploma -
Norwood Highschool
Norwood, MA
06-2004
Some College (No Degree) - Early Childhood Care And Education
Dean College
Franklin, MA
Skills
Customer service
Problem solving
Leadership skills
Positive attitude and energy
Reliability and punctuality
Certification
Osha 10
first aid and cpr certified
viega pro press certification
Timeline
Food Service Worker
Bagel Table
02.2023 - Current
City Mail Carrier
United States Post Office
09.2015 - 08.2023
High School Diploma -
Norwood Highschool
Some College (No Degree) - Early Childhood Care And Education