Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jillian Woolsey

Ashton,IL

Summary

Diligent Dispatch Manager highly knowledgeable about [Type] fleet operations. Consistent in

meeting customer demands with organized route plans and assignments. Excellent

communicator skilled in resolving delivery and customer conflicts.

Overview

18
18
years of professional experience

Work History

Dispatcher

J & S Recovery & Towing
DeKalb, IL
01.2023 - Current
  • answered incoming calls for roadside assitance
  • did 24/7 calls
  • managed drivers
  • helped with payroll
  • collected payment from customers
  • released city and county impounds

Vet Technician

Amboy Vet
Amboy, IL
02.2023 - 06.2024
  • assisted helping with surgical patients
  • blood draws
  • restraint
  • exam rooms , stocked and assisted doctor
  • help customers in exam rooms with patients
  • iv cat placement
  • drew up medications , vaccines
  • administrated vaccines to animals

Office Manager

Golf and busse Towing
Carol Stream , IL
02.2006 - 02.2023
  • managed drivers and payroll
  • dispatched drivers out on calls
  • released cars for city and state and also county impounds
  • managed office and other fellow dispatchers
  • experience through quickbooks and microsoft

Vet Technician / Assistant

Animal Medical Of St. Charles
St. Charles, IL
02.2011 - 06.2013

Administered treatments to help patients recover from illnesses, injuries and surgeries.

Generated animal treatment records to perform, track and schedule follow-ups.

Partnered with DVM to assist with dentistry, anesthesia and samples for laboratory

testing.

Triaged patients over phone and in-person to determine best use of resources and

prioritize urgent issues.

Monitored hospitalized patients for progress or changes in condition.

Stocked drugs and supplies to keep optimal inventory levels.

Placed IV catheters, performed x-rays and cleaned surgical sites to prepare for

procedures.

Recorded respiration rate, pulse, temperature and other vital signs to conduct full physical exams

Education

Certification Through State of Illinois - Animal Grooming

Animal Groomer
ABC
02-2017

High School Diploma -

Dixon High School
05-2005

Skills

  • Driver communication
  • Schedule Management
  • Service Coordination
  • Data Entry
  • Updating logs
  • Training new hires
  • Critical thinker
  • Verifying coverage
  • Delivery procedures
  • Incident Reporting
  • Route Planning
  • Stress Tolerance
  • Customer Service
  • Communication Management
  • Dispatch Recordkeeping
  • Service Vehicle Dispatch

Timeline

Vet Technician

Amboy Vet
02.2023 - 06.2024

Dispatcher

J & S Recovery & Towing
01.2023 - Current

Vet Technician / Assistant

Animal Medical Of St. Charles
02.2011 - 06.2013

Office Manager

Golf and busse Towing
02.2006 - 02.2023

Certification Through State of Illinois - Animal Grooming

Animal Groomer

High School Diploma -

Dixon High School
Jillian Woolsey