Jillianne VanNatter
Aubrey,TX
Summary
Results-oriented Area Operations Director with a track record of driving high productivity and efficient task completion. Expertise in strategic planning, team leadership, and process optimization to achieve business success. Strong communication, problem-solving, and adaptability skills foster seamless operations and team cohesion across multiple locations.
Overview
21
21
years of professional experience
Work History
Area Operations Leader
NextCare Holdings Inc.
Dallas, TX
08.2020 - Current
- Developed and implemented operational policies, procedures, and initiatives to ensure compliance with applicable laws and regulations.
- Conducted regular performance reviews for direct reports and provided feedback on their work.
- Analyzed financial data, sales figures, customer surveys, and other information to evaluate the effectiveness of operations.
- Managed budgets for multiple departments and monitored expenses to ensure adherence to approved plans.
- Coordinated activities between different departments to optimize workflow processes across the organization.
- Participated in strategic planning sessions with senior leadership team members to develop long-term goals for the organization.
- Established key performance indicators to measure progress towards organizational objectives.
- Trained new employees on operational procedures and safety protocols.
- Monitored inventory levels of materials necessary for production operations.
- Collaborated with Human Resources personnel to recruit qualified candidates for open positions within the organization.
- Inspected facilities regularly to verify that they meet health, safety, environmental, security, and other regulatory requirements.
- Analyzed data across variety of sources to identify trends and areas of opportunity.
- Developed and maintained client relationships to grow business and improve account retention.
- Organized marketing events and exhibitions to promote brand awareness.
Medical Practice Manager
NextCare Holdings Inc.
Gilbert, AZ
02.2005 - Current
- Implemented strategies for increasing patient satisfaction ratings through surveys.
- Ensured compliance with HIPAA regulations, licensing requirements, and other legal standards.
- Recruited, trained, supervised and evaluated staff members.
- Coordinated patient care services to ensure quality of care.
Education
Associate of Applied Science - Medical Assisting
High Tech Institute
Phoenix, AZ02-2005
Skills
- Facilities Management
- Cross-functional coordination
- Process Improvement
- Operational Efficiency
- Quality Assurance
- Strategic planning and execution
Timeline
Area Operations Leader
NextCare Holdings Inc.
08.2020 - Current
Medical Practice Manager
NextCare Holdings Inc.
02.2005 - Current
Associate of Applied Science - Medical Assisting
High Tech Institute