Results-driven professional with experience in fast-paced retail environments. Expertise in customer service, multitasking, and organizational strategies to enhance operational efficiency. Eager to leverage skills in a new field while contributing to team objectives. Committed to fostering a collaborative atmosphere and driving success through adaptability and strong work ethic.
Hi, I’m
Jillian R. Darland
Chicago,IL
Summary
Overview
4
years of professional experience
1
Certification
Work History
ALDI
Store Associate
09.2023 - Current
Job overview
- Maintained a clean and welcoming store environment to enhance customer shopping experiences.
- Demonstrated multitasking abilities by efficiently scanning items while assisting customers during peak hours.
- Provided excellent customer service, addressing inquiries and assisting shoppers with product selections.
- Collaborated with team members to execute promotional displays, enhancing store presentation and sales potential.
- Maintained inventory accuracy and organized product displays to enhance customer experience.
- Assisted customers with inquiries and provided product recommendations to drive sales.
Jewel osco
Store Associate/Cashier
08.2022 - 09.2023
Job overview
- Ensured customer satisfaction by treating individuals with respect and actively listening.
- Successfully completed all transactions, maintaining a seamless checkout experience for customers.
- Executed exchanges involving gift cards, coupons, and vouchers with accuracy and efficiency.
- Balanced cash drawer flawlessly before and after each shift, ensuring accurate financial records.
- Collaborated with team members to enhance service delivery and improve store operations.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
Tropical Smoothie Cafe
Crew Member
06.2022 - 08.2022
Job overview
- Ensured a consistently clean and safe work environment, promoting employee and customer well-being.
- Stocked frozen fruit in preparation for upcoming demands, enhancing product availability and freshness.
- Cut and prepared products efficiently, optimizing workflow for future customer orders and satisfaction.
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
Education
College of DuPageGlen Ellyn
High School Diploma from Computer Science
04.2026
University Overview
- Currently completing courses in computer science, robotics, and statistics
- Obtained a certificate in Competency in Technology Fundamentals
Skills
- Proficient in technology
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Team collaboration
- Inventory control
- Basic IT support
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Organization and time management
Certification
- Competency in Technology Fundamentals, CompTIA - 12/4/2024
Timeline
Store Associate
ALDI
09.2023 - Current
Store Associate/Cashier
Jewel osco
08.2022 - 09.2023
Crew Member
Tropical Smoothie Cafe
06.2022 - 08.2022
College of DuPage
High School Diploma from Computer Science