Jill M Dwyer
Owosso,MI
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Vaungarde Inc.
Owosso, MI
11.1991 - 06.1997
- To operations manager
- Purchasing
- Logistics
- Assisted in Payroll, Account Receivable and Payables
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Quality Systems Coordinator
Vaungarde Inc.
Owosso, MI
06.1997 - 12.1998
- Implementation of QS9000
- Scheduled and managed internal and supplier-based audits to verify compliance with document control procedures.
- Advised management of quality audit non-compliance issues to facilitate improved audit compliance rates.
- Participated in targeted customer audit initiatives and produced required documentation to support verifiable results.
- Determined quality department standards, practices and procedures.
- Implemented new quality assurance and customer service standards.
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
Supervisor
Vaungarde Inc
Owosso, MI
01.1999 - 02.2000
- 1st, 2nd & 3rd shift of rim molding facility
- Responsible for day-to-day mold production runs, efficiency/productivity
- Supervisor -2nd shift of paint facility
- Responsible for paint line product runs, efficiency/productivity.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Quality Manager
Rugged Liner, Inc.
Owosso, MI
02.2000 - 07.2015
- Responsible for reporting of daily production runs, scrap, efficiencies, handling of customer complaints, review and evaluate return product, close interaction with customers, travel to customers facilities, maintain ISO9001:, quality system, PPAP submissions, other duties perform within the company: invoicing, answering phones, customer service, supervisor, purchasing, human resources, payroll, shipping and receiving, incoming inspection, weekly inventory counts
- Safety Coordinator – implement safety training i.e.: PPE, LOTO, Fork Lift license, responsible for maintaining current records, responsible for the recording keeping of employee injuries
Home Care Provider
N/A
Owosso, MI.
07.2015 - 06.2020
- Provided daily care of family member
Education
Certificate - General Computer Classes
Lansing Community College
East Lansing, MI05.1985
Certificate - QS9000 Software
Powerway Institute
Indianapolis, IN06.1998
Certificate - SPS Class
Grand Valley State College, SPS
Grand Rapids, MI04.1999
Introduction To Guide 17025
Entela
Grand Rapids, MI09.1999
Certificate - Intro To Blueprint Reading
Baker College
Owosso, MI02.2000
Skills
- Expericence wil Excel, Windows, Word Dos, Knowledge of MRP systems; Powerway QS Data system, ASN 400, Counter Point, and Traverse software; Able to meet deadlines; Initiative to complete tasks at hand; Excellent telephone skills; Problem solving skills; Experience with Accounting and Payroll software’s, Excellent administration skills; Proficient in ISO9001:2008, QS9000 systems
References
Available upon request
Timeline
Home Care Provider
N/A
07.2015 - 06.2020
Quality Manager
Rugged Liner, Inc.
02.2000 - 07.2015
Supervisor
Vaungarde Inc
01.1999 - 02.2000
Quality Systems Coordinator
Vaungarde Inc.
06.1997 - 12.1998
Administrative Assistant
Vaungarde Inc.
11.1991 - 06.1997
Certificate - General Computer Classes
Lansing Community College
Certificate - QS9000 Software
Powerway Institute
Certificate - SPS Class
Grand Valley State College, SPS
Introduction To Guide 17025
Entela
Certificate - Intro To Blueprint Reading
Baker College
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