Jilliana Wisecup
Glo Tanning
BOCA RATON,FL
4
years of professional experience
Organized and adaptable individual with a strong background in customer service and team collaboration. Proven ability to train staff and resolve customer issues effectively, ready to contribute to a positive work environment.
Work History
Tanning Consultant
7 Months- Assisted customers in selecting tanning products and services to meet individual needs.
- Provided guidance on safe tanning practices and proper equipment usage.
- Educated clients on skincare protocols post-tanning for optimal results.
- Maintained cleanliness and organization of tanning facilities and equipment.
- Executed daily inventory management to ensure product availability and quality.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Conducted thorough product knowledge training for staff to enhance customer service experience.
- Maintained up-to-date knowledge of industry trends to recommend innovative treatments and products.
Front Desk Assistant
2 Years 1 Month- Managed front desk operations, ensuring efficient scheduling and customer service.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
- Entered data into company software system.
- Created invoices for customers based on their orders placed with the company.
- Tracked employee attendance records using timekeeping software applications.
Server
3 Years 1 Month- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, enhancing guest experience through attentive service.
- Collaborated with kitchen team to ensure timely food delivery and quality standards.
- Trained new staff on menu offerings and service protocols.
- Cultivated warm relationships with regular customers.
Education
High School Diploma
Skills
Appointment management
Inventory management
Customer relationship management
Appointment organization
Tanning product knowledge
Timeline
Tanning Consultant
Glo Tanning
10.2025 - 05.2026Read More
Front Desk Assistant
Eagle Mold Technologies
07.2023 - 08.2025Read More
Server
Skyline Chili
03.2022 - 04.2025Read More
Centerville High School
High School Diploma
Read More