JILMARY CORDERO
Orlando
Summary
Reliable and motivated professional with strong customer service, communication, and teamwork skills. Quick learner who adapts easily to new systems and environments. Dedicated to providing excellent support, contributing to team success, and continuing professional development.
Overview
11
11
years of professional experience
Work History
HOUSEKEEPING COORDINATOR
Marriott Harbour Lake
Orlando, FL
06.2019 - Current
- Coordinate daily housekeeping operations and support management with administrative tasks.
- Utilize PMS and Asgard software to manage reports, room status changes, and interdepartmental communication.
- Distribute daily workload, assign tasks to staff, and monitor performance to ensure goals are met.
- Handle incoming calls, process internal requests, and maintain accurate documentation.
- Collaborate with maintenance and front desk teams to ensure seamless guest and staff communication.
- Participate in safety meetings and ensure compliance with operational and safety standards.
HOUSEKEEPING SUPERVISOR
Hilton Grand Vacations Club
Orlando, FL
12.2014 - 06.2019
- Supervised and supported housekeeping staff, ensuring efficiency and high-quality service.
- Developed employee training programs to improve performance and retention.
- Assisted management in daily scheduling, task assignment, and operations planning.
- Created reports, tracked maintenance issues, and maintained records for department use.
Education
High School Diploma -
Leonides Morales Rodriguez High School
Lajas, PRCertificate - Introduction to Computers
Job Connection Center, Inc
Lajas, PRSkills
- Bilingual English/Spanish
- Office Coordination and Scheduling
- Customer Service and Communication
- Team Leadership and Training
- Microsoft Office and PMS Software
- Problem Solving and Decision Making
- Organization and Time Management
Timeline
HOUSEKEEPING COORDINATOR
Marriott Harbour Lake
06.2019 - Current
HOUSEKEEPING SUPERVISOR
Hilton Grand Vacations Club
12.2014 - 06.2019
Certificate - Introduction to Computers
Job Connection Center, Inc
High School Diploma -
Leonides Morales Rodriguez High School