Jilynn Saragoza
San Marcos,CA
Summary
Recent graduate with foundational knowledge in Gender, Women, and Sexuality and the intersectionality framework. Dedicated leader with a passion for relationship building and development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
STARBUCKS COFFEE COMPANY
Vista, CA
04.2019 - Current
- Cultivated team potential, motivating members to achieve exceptional results.
- Applied business acumen to drive sales and enhance performance.
- Executed problem-solving strategies to address challenges effectively.
Administrative Assistant
Sunlight Solar Company
Simi Valley, CA
01.2024 - 08.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Shift Lead
Urbane Cafe
Simi Valley, CA
11.2018 - 03.2019
- Trained and mentored new employees to maximize team performance.
- Helped store management meet standards of service and quality in daily operations.
Seasonal Sales Associate
Lucky Brand Jeans
Thousand Oaks, CA
08.2018 - 01.2019
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Shift Lead
Jamba Juice
Simi Valley, CA
08.2016 - 08.2018
- Kept employees operating productively and working on task to meet business and customer needs.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
Education
Bachelor of Arts - Gender, Women, And Sexuality Studies
Arizona State University
Tempe12-2024
Skills
- Team building and leadership
- Relationship management
- Problem solving
Certification
Certified Food Safety Manager
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Administrative Assistant
Sunlight Solar Company
01.2024 - 08.2024
Assistant Store Manager
STARBUCKS COFFEE COMPANY
04.2019 - Current
Shift Lead
Urbane Cafe
11.2018 - 03.2019
Seasonal Sales Associate
Lucky Brand Jeans
08.2018 - 01.2019
Shift Lead
Jamba Juice
08.2016 - 08.2018
Bachelor of Arts - Gender, Women, And Sexuality Studies
Arizona State University