Jim Armstrong
Mission Viejo
Summary
Results-driven owner/operator with extensive experience in operations management, staff training, and customer service. Proven ability to implement process improvements that enhance efficiency and profitability.
Overview
38
38
years of professional experience
Work History
Owner/Operator
Leon's Transmission Services
Garden Grove, CA
03.1988 - 05.2026
- Oversaw daily sales and operations, ensuring efficient workflow and high-quality customer service.
- Managed inventory levels, optimizing stock for timely repairs and services to reduce turnaround time for quicker delivery of vehicles.
- Partnered with the Los Angeles County Sheriffs Department as well as the Los Angeles County Fire Authority in completing Transmission repairs to their fleet of vehicles.
- Established safety protocols, promoting a safe work environment for all employees.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Education
High School Diploma -
Costa Mesa High School
Costa Mesa, CA06.1988
Skills
- Operations management
- Payroll processing
- Client relationship management
- Business planning
- Documentation and reporting
- Staff training and development
Timeline
Owner/Operator
Leon's Transmission Services
03.1988 - 05.2026
High School Diploma -
Costa Mesa High School