Jim Cruthers
Cherry Hill,NJ
Summary
Solutions-oriented IT Professional with proven success designing, implementing, and integrating cost-effective, high-performance technical solutions to meet challenging business needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Carlin America
New York
12.2008 - 05.2022
- Managed our Windows Servers 2008, 2012r2 as well as all Desktop Devices Windows XP,7,10,11 (hardware, software, and connectivity) incidents through to resolution
- Hands on experience building and configuring Windows physical and virtual servers (Server 2008, 2012, 2022)
- Managed Active Directory including creation and maintenance of AD objects (users, computers, sites, etc.), monitoring of proper replication of AD information between sites, ensuring best practices are applied within the AD environment, and performing maintenance and backups of the AD environment
- Performed administrative tasks for Microsoft servers including monitoring server and system operation; installing upgrades, patches, and fixes as appropriate; ensuring proper server backups; identifying and resolving technical problems; and ensuring proper security and configuration of existing and new server installations
- Migrate our Novell Netware Servers from 6.5 to OES 2 Linux which is based on the SUSE Enterprise Server 10sp1 kernel
- This process included building new OES 2 Linux servers adding Edirectory read/write replicas, creating NSS volumes, and migrating user data to new servers with continued connectivity between Active Directory and Edirectory with user provisioning
- Performed hardware maintenance on servers, workstations, laptops, and other equipment including diagnosis, recommendation, repair, upgrade, and replacement as necessary
- Supported, Managed, Optimized and Maintained the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor
- Ensured that each Desktop Device is installed with the appropriate Desktop image
- Monitored security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Created and maintained detailed documentation of all Carlin America IT systems and deployments
Education
B.S. Degree - Computer Science
University of Miami
01.1991
Skills
- Microsoft Systems
- Windows Desktops XP
- Windows Desktops VISTA
- Windows Desktops 7
- Windows Desktops 8
- Windows Desktops 10
- Windows Desktops 11
- Windows Servers 2008
- Windows Servers 2012
- Windows Servers 2018
- SQL Server
- Active Directory
- IIS
- DHCP/DNS
- Azure
- Office 365
- MS Exchange
- Novell Systems
- Netware 65
- Novell Open Enterprise Server 1
- Novell Open Enterprise Server 2
- OES11
- Netware
- SUSE Linux Enterprise Server
- Border Manager 37
- Border Manager 38
- GroupWise 80
- GroupWise 2012
- Netware DHCP/DNS services
- Novell VPN Services
- NDS
- EDirectory
- Identity Manager 30
- SUSE Linux Enterprise Server 10
- SUSE Linux Enterprise Server 11
- VMWARE Systems
- VMWARE ESX Servers
- VMWARE Workstation
- VMWARE Desktop Infrastructure
- Hardware
- Watchguard Firewalls
- IBM
- Dell
- Compaq
- HP
- Cisco
- Desktops
- Servers
- Laptops
- SAN
- Modems
- Network Cards
- Printers
- Scanners
- Routers
- Hubs
- Switches
- NAS
- Tape Drive
- Fiber-Optics
- Cabling
Certification
- MCSE Windows 2008, 2012, 2018
- Microsoft Certified Desktop Support Specialist
- Novell Certified Engineer Netware 6.0, 6.5
- Novell Open Enterprise Server 1 & 2
- Novell Certified Linux Professional
- A+ Network Certification
- Dell Certified Systems Expert
- HPE ASE Certified
Timeline
IT Support Specialist
Carlin America
12.2008 - 05.2022
B.S. Degree - Computer Science
University of Miami