Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Work Availability
Quote
Timeline
ProjectManager
Jim Ferdenzi

Jim Ferdenzi

Director Of Operations -People First
Manassas,VA

Summary

Director of Restaurant Operations with 21+ years of experience in the service industry. Ready to offer exceptional leadership and planning abilities to take on new roles. Dedicated manager with a strong work ethic; ability to build lasting customer and employee relationships. Experienced in sales building, operations and cost control. Adept at communicating effectively with customers, vendors and staff. Able to motivate employees to perform to their maximum potential. skills; adaptable; enjoy new challenges. Exceptional customer service Great Team Builder.

Overview

28
28
years of professional experience
2
2
years of post-secondary education

Work History

Director of Operations

Toppers Pizza
Alexandria, VA
08.2016 - Current
  • Introducing Toppers pizza Brand in NOVA
  • 2 locations up and running
  • Top Area for corporate inspections
  • President Award 2018
  • Home Town hero award 2018
  • Positive Growth 2018, 2019 ,2020 & 2021
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
  • Provided documentation of processes to comply with regulations and company policies.
  • Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.

AROFC

ARFOC, Marcos Pizza
Greensboro, NC
10.2014 - 08.2016
  • Established and Introduced Marcos pizza brand to Greensboro NC DMA
  • Oversaw construction & build out
  • Hired and trained staff including General Managers
  • Implemented marketing plans
  • Trained new franchisee for new location 2 stores opened in 1 year
  • Certified Brand Ambassador
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Maintained energy and enthusiasm in fast-paced environment

District Manager/Operating Partner

Papa Johns
, Washington
06.1994 - 10.2014
  • Multiple stores and Supervision in different DMA's
  • Hired and trained District Managers Both Corporate and Franchise markets and trained and monitored there progress
  • Papa Johns - NC/SC/TX/VA
  • MUM certified
  • 5 Year double digit Positive sales growth
  • 3 Year Online Sales Comp Growth of 38.5%
  • Turned around J’s foods helped get back in compliance with corporate
  • Selected sites and Opened Multiple new locations in all markets
  • Trained & Mentored supervisors in the region
  • Number 1 team in company on final report card results for (2013)
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
  • Supervised 22 locations to enforce high-quality standards of operation.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
  • Built positive and productive relationships with store and field leadership

Education

MUM - Multi-Unit Managing-

Papa Johns
02.2010 - 02.2010

High School Diploma -

Miami Southridge Senior High School
Miami, FL
09.1982 - 06.1984

Skills

Strategic planning and execution

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Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Interests

Advocate for the special needs community

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Director of Operations

Toppers Pizza
08.2016 - Current

AROFC

ARFOC, Marcos Pizza
10.2014 - 08.2016

MUM - Multi-Unit Managing-

Papa Johns
02.2010 - 02.2010

District Manager/Operating Partner

Papa Johns
06.1994 - 10.2014

High School Diploma -

Miami Southridge Senior High School
09.1982 - 06.1984
Jim FerdenziDirector Of Operations -People First