Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jim Macias

Summary

Over 30 years in food service industry. Experience as general manager in a busy full service bar and grill. Managing kitchen and front of house. Former executive chef in NV. Experience in corporate and family owned establishments. Have worked in ND for more than 10 years. Looking for a company to grow with and work for many years.

Overview

25
25
years of professional experience

Work History

General Manager

IDK Bar And Grill
09.2013 - Current
  • Manage complete restaurant kitchen and bar. While attending to gaming.
  • Hire and train new employees
  • Scheduling all employees
  • Ordering of liquor and food products
  • Oversee property, managing food cost, accurate payroll, and labor expenses.
  • Fill in when employees unable to fill shift.
  • Write new menu when appropriate.

Gaming Attendant

Progress Enterprise
08.2013 - 09.2015
  • Dealt table games, and oversaw pull tab machines.
  • Assisted with ticket redemption and provided prize selection to customers.
  • Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
  • Stocked and maintained game room tokens, cards and board games for patron convenience.

Casino Shift Manager/Table Games Manager

Red Rock Resorts
04.2011 - 07.2013
  • Kept games fair by proactively identifying and removing suspected cheaters.
  • Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
  • Stayed current on games offered at establishment, as well as ever-changing techniques used by cheaters.
  • Interviewed, hired and trained new gambling floor workers.
  • Maintained customer loyalty to casino with expert and immediate handling of complaints.
  • Monitored gaming operations continuously to check on dealers and players.
  • Satisfied VIP clients with complimentary benefits to encourage continued gameplay.
  • Issued complimentary rooms, meals and discounts to keep players at property and satisfied for maximum betting.
  • Oversaw money banks for tables and coordinated paperwork for transfers.
  • Coordinated staff schedules, rotations and breaks.
  • Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
  • Complete inventory of cards and dice. Daily roadmap and closing of games. Daily count. Daily win/loss report.
  • Oversaw table games, including craps, blackjack/roulette, and carnival games
  • Ensured integrity and fairness to customers and employees.

Table Games Manager

Club Fortune Casino
11.2009 - 03.2011
  • Interviewed, hired and trained new gambling floor workers.
  • Monitored gaming operations continuously to check on dealers and players.
  • Satisfied VIP clients with complimentary benefits to encourage continued gameplay.
  • Oversaw all table games, including poker room, craps table, black jack/roulette, and carnival games.
  • Ensured integrity and fairness to customers and employees.

Casino Shift Manager

Tuscany Suites & Casinos
04.2006 - 10.2009
  • Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
  • Monitored tables first-hand by continuously circulating to check on operations and correct deficiencies.
  • Satisfied VIP clients with complimentary benefits to encourage continued gameplay.
  • Monitored expenses, budgets and accounts to identify discrepancies.

Casino Manager

Royal Casinos
09.1998 - 06.2005
  • Opening of multiple casinos. Including writing internal controls, and overseeing complete opening and operation.
  • Interpreted and enforced rules for gameplay and betting limits.
  • Kept games fair by proactively identifying and removing suspected cheaters.
  • Monitored gaming operations continuously to check on dealers and players

Education

High School Diploma -

Zoe Barnum High
Eureka, CA
05.1983

Skills

Experience in all aspects of food industry including front of house, Kitchen, and Management

Train employees

Build schedule

Ordering products and working with vendors

All other aspects of daily operation

Timeline

General Manager

IDK Bar And Grill
09.2013 - Current

Gaming Attendant

Progress Enterprise
08.2013 - 09.2015

Casino Shift Manager/Table Games Manager

Red Rock Resorts
04.2011 - 07.2013

Table Games Manager

Club Fortune Casino
11.2009 - 03.2011

Casino Shift Manager

Tuscany Suites & Casinos
04.2006 - 10.2009

Casino Manager

Royal Casinos
09.1998 - 06.2005

High School Diploma -

Zoe Barnum High

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Jim Macias