Summary
Overview
Work History
Education
Skills
Timeline
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Jim Maggioncalda

Cherry Hill,NJ

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

34
34
years of professional experience

Work History

Head Bartender

Mulligan’s
02.2010 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drinks and cocktails up to 50 per hour
  • Offer high ticket crafted items for seasonal offerings and special events.
  • Always greet customers with a smile and a pleasant welcome
  • Offer drinks and meal suggestions when requested
  • Do everything possible to make customers evening a perfect encounter and a most enjoyable experience
  • Develop relationships and encourage customers return, as well as outstanding word of mouth advertisement
  • Closing, security, clean up and lock up responsibilities

Executive Vice President of Human Resources

Two Nationally Known Companies
05.1990 - 06.2018

Education

Bachelor Of Arts - Business Administration

Glassboro State College
Glassboro, NJ

Certificate - People Development & Management

Disney Institute of Management
Orlando, FL

Certificate - Executive Management

University of Pennsylvania
Philadelphia, PA

Skills

  • First class customer service
  • Drink Presentation and Consistency
  • Hospitality and Guest Service
  • Excellent record for opening and closing awareness
  • Keen ability to handle demanding customers
  • Several years experience at Board Level

Timeline

Head Bartender

Mulligan’s
02.2010 - Current

Executive Vice President of Human Resources

Two Nationally Known Companies
05.1990 - 06.2018

Bachelor Of Arts - Business Administration

Glassboro State College

Certificate - People Development & Management

Disney Institute of Management

Certificate - Executive Management

University of Pennsylvania
Jim Maggioncalda