Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
34
34
years of professional experience
Work History
Head Bartender
Mulligan’s
02.2010 - Current
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Closed out cash register and prepared cashier report at close of business.
Crafted special drinks and cocktails up to 50 per hour
Offer high ticket crafted items for seasonal offerings and special events.
Always greet customers with a smile and a pleasant welcome
Offer drinks and meal suggestions when requested
Do everything possible to make customers evening a perfect encounter and a most enjoyable experience
Develop relationships and encourage customers return, as well as outstanding word of mouth advertisement
Closing, security, clean up and lock up responsibilities
Executive Vice President of Human Resources
Two Nationally Known Companies
05.1990 - 06.2018
Education
Bachelor Of Arts - Business Administration
Glassboro State College
Glassboro, NJ
Certificate - People Development & Management
Disney Institute of Management
Orlando, FL
Certificate - Executive Management
University of Pennsylvania
Philadelphia, PA
Skills
First class customer service
Drink Presentation and Consistency
Hospitality and Guest Service
Excellent record for opening and closing awareness