Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanyn Norena

Summary

Personable and adaptable with positive attitude and strong interpersonal skills. Knowledgeable about mixology and cocktail crafting, delivering exceptional customer service and efficient bar management. Dedicated to creating memorable experiences and enhancing customer satisfaction.

Hardworking Bartender passionate with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

5
5
years of professional experience

Work History

Head Bartender

Hammock Beach Golf Resort
01.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty and great customer experiences.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Head Bartender

Dahlia Latin Fusion
05.2020 - 11.2023
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
  • Served high customer volumes during special events, nights, and weekends.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Education

High School Diploma -

Flagler Palm Coast Hight
Palm Coast, FL

Skills

  • Attentive service
  • Managing cash register
  • Foreign language proficiency
  • Mixology
  • Engaging personality
  • Menu memorization
  • Food running
  • Bar restocking
  • team work
  • Customer service
  • Alcohol safety tips class
  • Anticipating guest needs

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Head Bartender

Hammock Beach Golf Resort
01.2024 - Current

Head Bartender

Dahlia Latin Fusion
05.2020 - 11.2023

High School Diploma -

Flagler Palm Coast Hight

Similar Profiles

CREATE PROFILE
Melanyn Norena