Overview
Work History
Education
Skills
Timeline
Generic

Renata Rios

Brooklyn,NY

Overview

8
8
years of professional experience

Work History

Head Server/Assistant Manager

Pil Pill NYC
10.2019 - Current
  • Building relations with guest providing great customer service.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Increased sales per customer by listening actively and recommending relevant menu items
  • Experienced in working in heavily and stressful environment.
  • Schedule out meetings and appointments.
  • Organize daily and weekly itinerary and present at weekly meetings.
  • Answer day to day emails from clients.
  • Help plan out monthly marketing material and promotions.

Social Media Content Creator

FCB
03.2015 - 09.2016
  • Managed content across multiple platforms for widest audience reach.
  • Create and manage social content including images, video and written content for different clients.
  • Manage and implement organic social media campaigns and day-to-day activities.
  • Develop relevant content to engage client's target audience.
  • Organized, prioritized and managed multiple projects according to dedicated release schedule.
  • Engaged with online community by responding to comments, messages and inquires in timely and professional manner.

Public Relations Assistant (Freelance)

ARS Publicidad
10.2015 - 06.2016
  • Build and maintain relationships with members of media, including print, digital and broadcast.
  • Create marketing materials such a press releases, pitches, Q&As.
  • Attend all press planning meetings with editorial, marketing, sales, etc.
  • Monitor news and trends relevant to clients, providing timely updates and insights.
  • Schedule and facility media interview on behalf of clients, including preparation, media training and follow-up.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Identified issues, analyzed information and provided solutions to problems.

Education

Bachelor of Arts - Mass Communications

Universidad Central De Venezuela
Caracas, Venezuela
06.2016

Skills

  • First class customer service
  • Capable of work in challenging and busy environment
  • Detail Oriented
  • Fast learner
  • Multitasker
  • Bilingual
  • Organize
  • Excellent verbal and written communication skills

Timeline

Head Server/Assistant Manager

Pil Pill NYC
10.2019 - Current

Public Relations Assistant (Freelance)

ARS Publicidad
10.2015 - 06.2016

Social Media Content Creator

FCB
03.2015 - 09.2016

Bachelor of Arts - Mass Communications

Universidad Central De Venezuela

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Renata Rios