Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Jim McGonnell

Spartanburg,SC

Summary

Professional operations leader with strong track record in optimizing processes and driving organizational efficiency. Skilled in strategic planning, budget management, and cross-functional team leadership. Known for fostering collaboration, adapting to change, and achieving measurable results. Proficient in project management, resource allocation, and performance analysis. Reliable and results-focused, ready to make significant impact.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Director of Revenue Strategy

Patriot Family Homes
05.2024 - Current
  • Revenue strategy development and implementation for a portfolio of 600 plus short term rental properties.
  • Established a robust forecasting process to accurately predict revenue trends and inform decision making.
  • Led the development of long-term revenue targets, aligning organizational resources to achieve goals.
  • Increased revenue by implementing effective pricing strategies and monitoring market trends.

General Manager

Hampton Inn & Suites By Hilton
01.2024 - 04.2024
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Director of Revenue Management

Cozi Vacation Rentals
06.2022 - 10.2023
  • Responsible for providing oversight to ensure exceptional financial results for a portfolio of 170 plus vacation rental properties.
  • Ensure to maximize revenue contribution by detailed understanding of entire booking channels plus inventory management and rate therein.
  • Perform steady evaluation of changing channel distribution models along with the impact on consumer booking trends.

Regional Director of Operations

La Quinta Inns and Suites/Wyndham Resorts
10.2016 - 03.2022
  • Responsible for the operational performance of a portfolio of 21 hotels throughout the Southeastern U.S. Total revenues in rooms and food/beverage outlets exceeded $60 million annually.
  • Oversaw a hotel transition team that transitioned and repositioned assets in the continental United States. This included brand conversions, owner transitions, transfers of service agreements, etc.
  • Conduct regular property visits to ensure processes are in place to achieve the desired guest satisfaction results and operational efficiency.
  • Directly supervised the areas of forecasting, preparing annual budgets, sales strategies to achieve desired revenue and GOP targets.
  • Manage the hiring, performance and development of the team at all levels to ensure an internal employee pipeline for future position openings.
  • Obtain bids for projects and oversee renovations, work closely with outside contractors.

Education

Business Management

Greenville Technical College
Greenville, SC

Skills

  • Team Development and Leadership
  • Financial Management
  • Quality Assurance
  • Revenue Management and Market Analysis
  • Revenue optimization
  • Customer and Owner Relations
  • Capital Planning and Implementation
  • Sales/Marketing Strategies
  • Budgeting and Planning

Certification

  • ServSafe Certified/Food and Beverage
  • Certified Hotel Industry Analytics (CHIA)
    Smith Travel Research Certification
  • Hilton Certification

Awards

2009 - #2 Overall Balanced Scorecard in the La Quinta Inns and Suites Portfolio (356 hotels)
2012 - #1 Overall Balanced Scorecard in the La Quinta Inns and Suites Portfolio (356 hotels)
2012 - Hotel of the Year Award Winner (356 hotels)
2013 - #1 Overall Balanced Scorecard in the La Quinta Inns and Suites Portfolio (356 hotels)
2013 - Hotel of the Year Award Winner (356 hotels)
2017 - Hotel of the Year Award Winner (hotel in Region - 315 hotels)
2020 - Highest GOP Award Winner (hotel in Region - 253 hotels)

Timeline

Director of Revenue Strategy

Patriot Family Homes
05.2024 - Current

General Manager

Hampton Inn & Suites By Hilton
01.2024 - 04.2024

Director of Revenue Management

Cozi Vacation Rentals
06.2022 - 10.2023

Regional Director of Operations

La Quinta Inns and Suites/Wyndham Resorts
10.2016 - 03.2022

Business Management

Greenville Technical College

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Jim McGonnell