Jim Robert

• Taught and applied various sales techniques to effectively promoted products and achieve our sales team goals.
• Utilized strong negotiation skills to reach mutually beneficial agreements with clients.
• Demonstrated exceptional customer service skills to ensure a positive and satisfying experience for all customers.

• Work and develop the sales team, providing support, guidance and coaching.
• Strive to achieve a whole store culture of excellence.
• Handle outright purchases, trade evaluations and consignments.

•Transformed a gravel lot into a successful RV store selling over 200 RV's a year.
• Developed and Led a high-performing team by setting clear goals, providing training, and fostering a collaborative work environment.
• Delivered exceptional customer service by actively listening to needs and providing solutions.
• Handled outright purchases, trade evaluations and consignments.
• Developed and managed budget plans to ensure financial stability and growth.
• Still working here as this company was bought out by RV Country in February of 2023

• Top performer on the sales team.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Surpassed monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge and closing skills.

• Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.
• Responsible for all RV ordering and new Ford orders, as well as overseeing used inventory purchasing in both categories.
  
• Determined price schedules and discount rates.
  Resolved customer complaints regarding sales and service.
  
• Prepared budgets and approved budget expenditures.