Jimelys Velez Romero
Canton,GA
Summary
- Seeking a position that will require me to expand my knowledge and practical experience while providing quality service to patients/customers.
- Medical Assistant and Phlebotomist certified.
- Bilingual in writing, reading and speaking Spanish and English. More than 10 years of customer services. I'm passionate about the healthcare industry.
- Willing to assume responsibility, self-motivated, strong organizational skills and high degree of professional integrity.
- Able to relate with people from diverse backgrounds, cultures and levels of management.
- Ready to help a team achieve goals
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant/Phlebotomist
DV Pediatrics
11.2023 - Current
- Managed patient intake and scheduling to optimize clinic flow and reduce wait times.
- Conducted vital sign assessments and documented patient histories with accuracy and attention to details.
- Assisted healthcare providers during examinations and procedures. Administration of vaccines or injections.
- Educated patients on treatment plans, medications, and preventative care measures to enhance health outcomes.
- Take blood samples, collect and label blood test for testing. Send them out to different labs.
- Maintained medical records using electronic health record systems, ensuring confidentiality and data integrity.
- Coordinated communication between patients and medical staff to facilitate effective care delivery and follow-up.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Coordinated referrals to specialists or other healthcare facilities for further evaluation or treatment based on physician recommendations.
EVS Technician
WellStarHospital
06.2023 - 08.2023
- Performed daily cleaning tasks including dusting, mopping sanitizing rooms, bathrooms of occupied rooms and after discharged.
- Removed hazardous materials from public areas in accordance with safety protocols.
- Reported any repairs or damages observed during routine rounds of inspection.
- Wore personal safety equipment to prevent burns from cleaning chemicals.
- Checked rooms after being serviced to make sure they meet quality standards.
EVS Tech
Northside Hospital, Cherokee County
06.2022 - 06.2023
- In charge of a floor with 25 rooms and patients
- Daily cleaning of occupied rooms
- In charge of cleaning discharged rooms after patients are sent home
- Inventory of supplies of an entire floor
- Talking to patients in a daily basis making sure they are satisfied of services.
- Transported trash and other waste material to designated disposal areas.
- Inspected rooms for cleanliness prior to guest arrival.
Stock/Sales Associate
Walmart
04.2021 - 11.2021
- Inventory clothes department
- Putting merchandise on floor and setting up new modules
- Helping customers find needed items and with any other concern.
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
Employee Auditor
Amazon
09.2018 - 11.2019
- Audit a team of approximately 10-15 people
- Re-training associates as needed
- Hold employees to company standards.
- Prepared reports summarizing audit results for management review.
- Drafted reports on audit results including recommendations for corrective action.
Fulfillment Associate
Amazon
04.2017 - 12.2017
- Scan merchandise to pallets
- Sort packages to direct them to proper department/destination
- Assist on assuring all packages were shipped within the allocated time.
Sales and Stock Associate
Rue 21
11.2014 - 02.2017
- Cashier
- Merchandise and store setup
- Inventory control
- Assisted on replenishing merchandise to maximize sales
- Sales.
Education
Health Certification PCT -
Florida National College
Certificate - Medical Assistant
Metro Medical School
Marietta10.2023
Certificate - Phlebotomy
Metro Medical School
Marietta, GA10.2023
High School Diploma -
Jefferson High School
Arecibo Puerto Rico08.2000
Skills
- Bilingual Spanish and English
- Customer Service
- Team work
- Willingness to learn
- Multitasking and Prioritizing
- Adaptable and Flexible
- Confidentiality
- Empathy
- Injections/vaccinations
Certification
Medical Assistant
Phlebotomist
BLS/CPR
Language
- Fluent in writing, speaking and reading English and Spanish.
Education and Training
Florida National College 2009
Metro Medical Training Center 2023
Timeline
Medical Assistant/Phlebotomist
DV Pediatrics
11.2023 - Current
EVS Technician
WellStarHospital
06.2023 - 08.2023
EVS Tech
Northside Hospital, Cherokee County
06.2022 - 06.2023
Stock/Sales Associate
Walmart
04.2021 - 11.2021
Employee Auditor
Amazon
09.2018 - 11.2019
Fulfillment Associate
Amazon
04.2017 - 12.2017
Sales and Stock Associate
Rue 21
11.2014 - 02.2017
Health Certification PCT -
Florida National College
Certificate - Medical Assistant
Metro Medical School
Certificate - Phlebotomy
Metro Medical School
High School Diploma -
Jefferson High School
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