Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Timeline
Generic

Jimena Feregrino Rivera

Kyle,Texas

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every person a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Professional with strong foundation in process management and operational support. Proven track record of optimizing workflows and facilitating team collaboration to achieve results. Known for reliability and adaptability in dynamic environments. Proficient in process documentation and quality control.

Overview

4
4
years of professional experience

Work History

Process Assistant

Amazon
Buda, TX
04.2024 - Current
  • Streamlined order processing workflows to enhance efficiency and reduce errors.
  • Trained new team members on operational procedures and safety protocols.
  • Implemented process improvements that increased productivity within the team.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Prioritized initiatives to increase success rates of strategic projects.
  • Identified and resolved process issues to drive optimal workflow.

Learning Ambassador

Amazon
Buda, TX
11.2021 - 04.2024
  • Identified areas for improvement with new hires, narrowing focus on the right way to work in the areas where they were assigned.
  • Worked alongside senior team members to learn related job tasks and roles.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Facilitated onboarding sessions for new hires, enhancing integration and understanding of operational protocols.

Interim Process Assistant

Amazon
Buda, TX
05.2023 - 09.2023
  • Organized dispatch times to ensure timely arrival of goods.
  • Coordinated with warehouse leaders to ensure timely loading and unloading of goods.
  • Directed flex deliveries to get packages out to customers on time.
  • Managed communication between internal departments and external partners during the delivery process.
  • Assisted with troubleshooting device issues, driver behavior, and standard practice during dispatch and return to station.
  • Conducted regular safety audit of vehicles used for deliveries.
  • Monitored progress, reported any issue to the dispatch to help solve.
  • Communicated effectively with dispatch regarding delivery progress and route detours.

Education

High School Diploma -

Lanier High School
Austin, TX
05.2018

Skills

  • Problem Solving
  • Creative Thinking
  • Employee Development
  • Attention to Detail
  • Work Planning and Prioritization
  • Workflow management
  • Assignment delegation
  • Process improvement

Languages

English
Professional
Spanish
Full Professional

Education and Training

other

Timeline

Process Assistant

Amazon
04.2024 - Current

Interim Process Assistant

Amazon
05.2023 - 09.2023

Learning Ambassador

Amazon
11.2021 - 04.2024

High School Diploma -

Lanier High School
Jimena Feregrino Rivera