Jimena garcia
Siloam Cafe
Siloam Springs,AR
2
Languages
4
years of professional experience
Dedicated professional with strong customer service skills. Bilingual fluency and exceptional cash handling abilities contribute to creating welcoming environments and resolving inquiries effectively.
Work History
Waitress
10 Months- Provided exceptional customer service in fast-paced dining environment.
- Processed orders accurately using point-of-sale system to ensure timely service.
- Assisted with menu recommendations and answered customer inquiries effectively.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Handled cash transactions securely and accurately throughout shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Receptionist
3 Months- Greeted patients and families, creating a welcoming environment in dental practice.
- Scheduled appointments using the electronic health record system to optimize office flow.
- Greeted patients and families, creating welcoming environment in dental practice.
- Answered phone calls and addressed inquiries, providing information about the services offered.
- Assisted with insurance verification and patient record updates for accuracy in billing.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Receptionist
3 Months- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Cashier
10 Months- Processed customer transactions efficiently, ensuring accurate cash handling and balance reconciliation.
- Trained new cashiers on operational procedures and point-of-sale systems, fostering a knowledgeable team environment.
- Resolved customer complaints promptly, enhancing loyalty through effective problem-solving techniques.
- Participated in daily cash audits, ensuring compliance with financial protocols and accuracy in reporting.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma
No Degree - Finance
Skills
Customer service
Cash handling
Service prioritization
Bilingual Spanish
Multitasking
Active listening
Bilingual fluency in [Spanish]
Friendly
positive attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
Siloam Cafe
12.2025 - CurrentRead More
Receptionist
Ozark Pediatric Dentistry
05.2024 - 08.2024Read More
Receptionist
Designer Barber Academy
05.2023 - 08.2023Read More
Cashier
Schlotzsky's
08.2022 - 06.2023Read More
John Brown University
No Degree from Finance
Read More
Siloam Springs High School
High School Diploma
Read More