Jimena garcia
Siloam Cafe
Siloam Springs,AR
2
Languages
4
years of professional experience
Dedicated professional with strong customer service skills. Bilingual fluency and exceptional cash handling abilities contribute to creating welcoming environments and resolving inquiries effectively.
Work History
Waitress
8 Months- Provided exceptional customer service in fast-paced dining environment.
- Processed orders accurately using point-of-sale system to ensure timely service.
- Assisted with menu recommendations and answered customer inquiries effectively.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Handled cash transactions securely and accurately throughout shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Receptionist
3 Months- Greeted patients and families, creating a welcoming environment in dental practice.
- Scheduled appointments using the electronic health record system to optimize office flow.
- Greeted patients and families, creating welcoming environment in dental practice.
- Answered phone calls and addressed inquiries, providing information about the services offered.
- Assisted with insurance verification and patient record updates for accuracy in billing.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Receptionist
3 Months- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Cashier
10 Months- Processed customer transactions efficiently, ensuring accurate cash handling and balance reconciliation.
- Trained new cashiers on operational procedures and point-of-sale systems, fostering a knowledgeable team environment.
- Resolved customer complaints promptly, enhancing loyalty through effective problem-solving techniques.
- Participated in daily cash audits, ensuring compliance with financial protocols and accuracy in reporting.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma
No Degree - Finance
Skills
Customer service
Cash handling
Service prioritization
Bilingual Spanish
Multitasking
Active listening
Bilingual fluency in [Spanish]
Friendly
positive attitude
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
Siloam Cafe
12.2025 - CurrentRead More
Receptionist
Ozark Pediatric Dentistry
05.2024 - 08.2024Read More
Receptionist
Designer Barber Academy
05.2023 - 08.2023Read More
Cashier
Schlotzsky's
08.2022 - 06.2023Read More
John Brown University
No Degree from Finance
Read More
Siloam Springs High School
High School Diploma
Read More