Jimena Hernandez
Monterey Park
Summary
Dynamic professional with a proven track record at Illusion Bridal, excelling in customer service and bridal consultations. Skilled in lesson planning and team collaboration, I effectively guided clients to their ideal wedding gowns while enhancing their experience. Bilingual and adept at data entry. I thrive in fast-paced environments, ensuring satisfaction and loyalty. Knowledge of effective team collaboration and adaptability to changing retail demands.
Overview
3
3
years of professional experience
1
1
Certification
Work History
After-School Program Leader
Afterschool All Stars
08.2025 - Current
- Developed engaging curriculum for after-school programs, enhancing student participation and interest.
- Supervised daily activities, ensuring a safe and supportive environment for all participants.
- Coordinated communication between parents, teachers, and staff to address student needs effectively.
- Implemented behavior management strategies to foster positive interactions among students.
Bridal Stylist
Illusion Bridal
02.2025 - Current
- Curated personalized bridal consultations to align client visions with available gown selections.
- Styled brides for fittings, ensuring optimal fit and comfort of selected garments.
- Processed payments using cash registers and POS systems
- Organized a variety of designer samples from various vendors for bridal consultations.
Swim Instructor
East Los Angeles College
05.2024 - 07.2025
- Assisted in developing aquatic programs for recreational swim classes and competitive teams.
- Created weekly lesson plans tailored to the specific goals of each group or individual participant.
- Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
Customer Service Associate
ESE Electronics
06.2022 - 05.2024
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Performed additional duties as assigned by management team.
Education
Associate of Science - Kinesiology
East Los Angeles College
06.2025
Associate of Science - Nursing
East Los Angeles College
06.2025
Skills
- Customer Service
- Data Entry
- Team Collaboration
- Basic Life Support
- Fluent in Spanish
- Positive reinforcement
Certification
- Youth Competencies Training - 2025
- Certified Basic Life Support - American Red Cross
- Certified CPR/AED - American Red Cross
Languages
Spanish
Native or Bilingual
Timeline
After-School Program Leader
Afterschool All Stars
08.2025 - Current
Bridal Stylist
Illusion Bridal
02.2025 - Current
Swim Instructor
East Los Angeles College
05.2024 - 07.2025
Customer Service Associate
ESE Electronics
06.2022 - 05.2024
Associate of Science - Nursing
East Los Angeles College
Associate of Science - Kinesiology
East Los Angeles College