Jimena Hernandez Cruz
Yuma,AZ
Summary
Dedicated professional with proven strengths in customer service, multitasking, and time management abilities. Focuses on team collaboration and achieving results, adapting flexibility to changing needs, and skilled in problem-solving. Ready to enhance user experience and streamline operations.
Overview
5
5
years of professional experience
Work History
Network Administrator
United States Marine Corps
2024.04 - 2026.03
- Configured and maintained routers, switches, and firewalls for enhanced security and connectivity.
- Implemented system monitoring tools to identify issues proactively and reduce downtime incidents.
- Provided technical support to end-users, troubleshooting hardware and software issues efficiently.
Medical Assistant
Clinica Medica Familiar
2023.06 - 2024.03
- Assisted in patient intake and scheduling, ensuring streamlined workflows and reduced waiting times.
- Administered injections and performed basic laboratory tests to support clinical operations.
- Maintained accurate patient records using physical health record for improved data retrieval.
- Educated patients on treatment plans and medication instructions, enhancing understanding and compliance.
Cashier
Jack in the Box
2020.10 - 2022.06
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Education
Certification - Medical Assistant
Center For Employment
Santa Maria, CA2023-06
High School Diploma -
Santa Maria High School
Santa Maria, CA2022-06
Skills
- Customer service
- Reliable team player
- Reliability and punctuality
- Work ethic and integrity
- Bilingual in English and Spanish
- Willingness to Learn
Timeline
Network Administrator
United States Marine Corps
2024.04 - 2026.03
Medical Assistant
Clinica Medica Familiar
2023.06 - 2024.03
Cashier
Jack in the Box
2020.10 - 2022.06
Certification - Medical Assistant
Center For Employment
High School Diploma -
Santa Maria High School