Jimena Morales
Waukegan,IL
Summary
Dynamic and dedicated professional with a clean driving record and a strong focus on customer satisfaction. At DoorDash, I efficiently managed multiple deliveries, enhancing customer loyalty through prompt service. Skilled in problem-solving and time management, I thrive in fast-paced environments while maintaining high standards of organization and professionalism. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Food Delivery Driver
DoorDash
08.2023 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Grocery Delivery Driver
Instacart
08.2023 - Current
- Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
- Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
- Handled customer complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Managed customer inquiries and complaints in polite and professional manner.
Cleaner
AMC Theaters
11.2024 - 01.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Production Worker
Bronch Tech
06.2023 - 12.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
Mail Sorter
UPS
05.2022 - 11.2022
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Maintained a clean and organized work environment for optimal sorting efficiency.
Skills
- Food handling
- Flexible schedule
- Valid Driver's license
- Clean driving record
- Heavy lifting
- Team building
- Attention to detail
- Time management
- Hardworking and responsible
- Quick learner
- Problem-solving
- Organizational skills
- Warehouse
Timeline
Cleaner
AMC Theaters
11.2024 - 01.2025
Food Delivery Driver
DoorDash
08.2023 - Current
Grocery Delivery Driver
Instacart
08.2023 - Current
Production Worker
Bronch Tech
06.2023 - 12.2023
Mail Sorter
UPS
05.2022 - 11.2022
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