Jimena Muniz
Houston,TX
Summary
Seasoned FOH Staff Member with high productivity and efficient task completion. Specialize in customer service, conflict resolution, and time management. Excel in communication, teamwork, and adaptability, ensuring seamless front-of-house operations and positive experiences.
Overview
2
2
years of professional experience
Work History
FOH Staff Member
Jasons's Deli
Houston, TX
05.2024 - Current
FOH Staff Member
Jason's Deli
Harlingen, TX
04.2022 - 05.2024
- Answered phone calls, took reservations, and answered inquiries.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Performed opening and closing duties such as counting money, organizing supplies.
- Assisted with training new front of house employees on procedures and policies.
- Assisted in setting up for events and special occasions, ensuring a seamless experience.
Education
High School Diploma -
Harlingen High School
Harlingen, TX05-2023
Skills
- Phone Etiquette
- Professional Appearance
- Greeting guests
- Payment Processing
- Multilingual
- Complaint Handling
- Money Handling
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
FOH Staff Member
Jasons's Deli
05.2024 - Current
FOH Staff Member
Jason's Deli
04.2022 - 05.2024
High School Diploma -
Harlingen High School