Jimena Ospina
West Nyack,NY
Summary
Organized Tag and Title Clerk proficient in accurately processing and researching vehicle titles in NY and out of States. Customer-oriented and hardworking individual with in-depth knowledge of title processing, recordkeeping. Strong customer service and data entry, bilingual with interpersonal verbal and written skills. Prepared to apply enthusiasm and expertise to a new position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Home Care Provider
Personal Details
05.2023 - 04.2024
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Improved patient well-being with regular monitoring medication administration, and personal care assistance.
- Maintained accurate patient record documenting daily activities, progress, and any changes in client health conditions.
- Prepared nutritious meals according to client's dietary requirements.
- Assisted disabled clients to support independence and well-being.
- Assisted patient with personal requirement for housekeeping and grooming assistance.
- Provided transportation and appointments management.
- Monitored changes in clients' conditions to report concerns to family.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
Retail Store Manager
Celuaccesorios La 8va
01.2021 - 06.2022
- responsible for store's daily operations, high volume customer service, monitoring and driven sales goals.
- Ordered, received, stocked and manage inventory oversaw daily, weekly and monthly audits of inventory
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Managed store organization, maintenance, and purchasing functions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Automotive Title & Billing Clerk
Nissan Of Huntington
06.2018 - 09.2020
- Billing NY/out of State deals , wholesales retails and swaps preparing tax and title document.
- Handled vehicle sales, payoff checks for new cars/trade-ins and customer check refunds.
- Reduced wait times for customers by consistently prioritizing tasks and staying organized.
- Streamlined tag and title processing by implementing efficient organizational systems.
- Maintained accurate records, ensuring timely and error-free processing of all transactions.
- Assisted customers with completing necessary paperwork, resulting in increased satisfaction rates.
- Improved customer service by providing knowledgeable guidance on tag and title requirements and procedures.
- Provided prompt resolutions to customer inquiries or concerns, contributing to an improved reputation for excellent service.
- Stayed current on changing state regulations regarding vehicle registration and titling, ensuring consistent adherence to laws.
- Prepared detailed journal entries as part of the general ledger reconciliation process, supporting accurate financial recordkeeping across departments.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
- Executed billing tasks and recorded information in company databases.
- Generated monthly posting reports for management review.
Title Clerk
Auto Expo Ent Inc.
12.2017 - 07.2018
- Billing out all NY and out of State deals.
- Processing payoffs and obtaining titles and lien releases.
- Reduced wait times for customers by consistently prioritizing tasks and staying organized.
- Conducted thorough research to resolve complex registration issues, improving overall department efficiency.
- Managed high volumes of transactions while maintaining attention to detail and accuracy, leading to a decrease in errors.
- Coordinated effectively with local Department of Motor Vehicles representatives for processing of all required documentation.
- Streamlined tag and title processing by implementing efficient organizational systems.
- Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Organized and prepared tax and title documents to transfer ownership of property.
- Calculated and remitted state sales tax, service, and other charges.
- Maintained police books in ordered.
Title Clerk
Star Hyundai
03.2016 - 12.2017
- Billing NY/out of State deals, wholesales, retails and swaps preparing tax and title documents,
- Assisted in creating and processing leasing loans, lease buyouts, refinancing.
- Knowledge of Reynolds & Reynolds
- Maintaining police books in order
- Entering into inventory all vehicles taken in by trades, purchase or swaps verifying the cost and transaction of each vehicle.
- stocking in vehicles.
Education
Associate of Arts - Homeland Security
Long Island Business Institute
New York, NYHigh School Diploma -
Colegio Ciudad De Yumbo “Colcy “
Colombia 11.2003
Skills
- Title processing
- Filing systems
- Vehicle Registration
- Data Entry
- Progress Documentation
- Client documentation
- Emotional Support
- Dementia Care
- Compassionate Caregiving
Languages
Spanish
Native or Bilingual
Timeline
Home Care Provider
Personal Details
05.2023 - 04.2024
Retail Store Manager
Celuaccesorios La 8va
01.2021 - 06.2022
Automotive Title & Billing Clerk
Nissan Of Huntington
06.2018 - 09.2020
Title Clerk
Auto Expo Ent Inc.
12.2017 - 07.2018
Title Clerk
Star Hyundai
03.2016 - 12.2017
Associate of Arts - Homeland Security
Long Island Business Institute
High School Diploma -
Colegio Ciudad De Yumbo “Colcy “
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