Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jimesha Arrington

Stone Mountain,GA

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Dedicated Shift Leader promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Leader

Walgreens
Stone Mountain, Georgia
10.2022 - Current
  • Supervised daily operations and ensured compliance with company policies.
  • Trained new employees on store procedures and customer service standards.
  • Provided exceptional customer service and resolved issues promptly.
  • Assisted in sales promotions by setting up displays and signage effectively.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.

Front End Manager

Roses Discount Store
Decatur, GA
05.2019 - 05.2022
  • Evaluated employee performance and provided constructive feedback regularly.
  • Managed cash register operations, ensuring accurate transactions and balances.
  • Coordinated merchandise displays to enhance store layout and customer experience.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed large volume of guests and improved overall customer service.

Cashier

Wendys Resturant
Atlanta, Georgia
02.2017 - 01.2019
  • Processed customer transactions accurately and efficiently at a fast-paced restaurant.
  • Maintained cleanliness and organization of the cashier area throughout shifts.
  • Assisted customers with menu selections and answered questions about items.
  • Handled cash, credit, and debit transactions while ensuring secure payments.

Education

Some College (No Degree) - Criminal Justice

Strayer University

GED -

Georgia Piedmont Technical College
Clarkston, GA

Skills

  • Cash management
  • Customer service
  • Employee training
  • Team leadership
  • Effective communication
  • Problem solving
  • Staff supervision
  • Positive attitude
  • Strategic thinking
  • Shift leadership
  • Staff engagement

Certification

  • Pharmacy Technician

Timeline

Shift Leader

Walgreens
10.2022 - Current

Front End Manager

Roses Discount Store
05.2019 - 05.2022

Cashier

Wendys Resturant
02.2017 - 01.2019

Some College (No Degree) - Criminal Justice

Strayer University

GED -

Georgia Piedmont Technical College
Jimesha Arrington
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