Jimmie Davis
Bullhead City,AZ
Summary
Dynamic and results-oriented with extensive experience at Avi Resort and Casino, excelling in supervisory roles and vault management. Demonstrated expertise in cash handling,coupled with a proactive approach to resolving guest and employee challenges. Proven track record in enhancing operational efficiency and guest satisfaction.
Overview
8
8
years of professional experience
Work History
Player Services Supervisor
Avi Resort and Casino
12.2023 - 06.2024
- Responsible for assisting with the day to day operations and direct supervision of assigned activities within the Player Services department.
- Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations.
- Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.
Player Services Specialist / Vault Cashier
Avi Resort and Casino
03.2021 - 12.2023
- Responsible for balancing casino vault on assigned shift.
- Review all cashiers' turn in for accuracy.
- Processed pit fills, makers issued / payments.
- Verified count team money transfer into main vault
- Money ordering to assure proper cash / coin on hand.
- Prepared and processed cash and check deposits
- Maintained ECD cash dispersers and atm fill levels and troubleshoot when needed.
- Must know main bank and frontline SOPs at all times.
- Handled frontline and guests issues as needed.
- Filled in as acting supervisor
Revenue Audit Clerk
Avi Resort and Casino
09.2016 - 11.2020
- Performed various gaming and non-gaming audits and complete revenue figures for use in financial statements.
- Maintained internal controls through a series of audit reports and spreadsheets. Complete assigned audits and reports within prescribed guidelines
- Ensure all gaming procedures are followed and all gaming documents have authorized signatures on them.
- Report any large or unusual cash variances to the proper management
- Performs other duties as assigned
Education
GED -
San Diego High School
San Diego CA1996
Skills
Key 10
Cash Handling
Microsoft Office
Casino Insight
Casino Market Place
LMS
Timeline
Player Services Supervisor
Avi Resort and Casino
12.2023 - 06.2024
Player Services Specialist / Vault Cashier
Avi Resort and Casino
03.2021 - 12.2023
Revenue Audit Clerk
Avi Resort and Casino
09.2016 - 11.2020
GED -
San Diego High School
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