Jimmie Doss
Guess Service Coordinator
Norfolk,VA
Timeline
Guest Service Coordinator - Union Mission Ministries
09.2025 - Current
Prison Guard - Sussex 1 State Prision
04.2014 - 05.2025
Hardware Sales Associate - Lowes
05.2007 - 10.2014
Jailer - Tarrant County Sheriff's Department
05.2007 - 10.2014
Boatswain's Mate - United States Navy
02.1987 - 04.2007
Tarleton State University - Associate of Science, Business Management
04.1982 - 06.1984
Green B. Trimbletechincal High School - High School Diploma,
08.1979 - 05.1982
Work Preference
Work Type
Full TimeLocation Preference
On-SiteWork History
Hardware Sales Associate
Lowes
05.2007 - 10.2014
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Wrapped, boxed and weighed bakery department products.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Jailer
Tarrant County Sheriff's Department
05.2007 - 10.2014
- Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over [Number] inmates simultaneously.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- Examined incoming and outgoing mail to detect contraband.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Established positive working relationships and maintained boundaries with resident offenders.
- Responded to emergency situations and de-escalated hostile confrontations.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Supervised inmates during meals, recreation and other activities.
- Administered drug tests to inmates.
- Conducted security checks of inmates and living areas.
- Assisted in intake and release of inmates.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
Guest Service Coordinator
Union Mission Ministries
09.2025 - Current
- Prepared sign-in sheets, name tags and other documents for events.
- Updated room and service information on company website.
- Handled check-in and check-outs of [Number] guests daily by assigning rooms, administering keys and answering questions.
- Trained junior team members in customer service strategies and property policies.
- Maintained high level of professionalism and discretion when dealing with guests.
- Maintained accurate and up-to-date records of guest information.
Prison Guard
Sussex 1 State Prision
04.2014 - 05.2025
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Established positive working relationships and maintained boundaries with resident offenders.
- Administered drug tests to inmates.
- Enforced rules and regulations to maintain order among inmates.
- Supervised inmates during meals, recreation and other activities.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Prepared reports to document incidents and violations.
- Conducted security checks of inmates and living areas.
Boatswain's Mate
United States Navy
02.1987 - 04.2007
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Consulted various maps, charts, weather reports, and navigation equipment to determine and direct boat movements.
- Protected ship and personnel by signaling passing vessels with flashing lights, flags, radios and whistles.
- Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
- Maintained boat logs and oversaw cargo storage on or below decks, securing items, and protecting products from damage or loss.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Learned to operate new technology systems and procedures through instruction, simulators and models.
- Loaded cargo according to ship capacity and appropriate weight load distribution.
- Towed and maneuvered vessels in harbors and open seas, communicating movements to passing vessels.
- Thoroughly inspected boats before each embarkment to verify maximum reliability.
- Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
- Verified presence of cargo-handling gear, lifesaving equipment and dredging gear prior to departures.
Overview
39
39
years of professional experience
5
5
years of post-secondary education
Education
Associate of Science - Business Management
04.1982 - 06.1984
High School Diploma -
08.1979 - 05.1982
Skills
- Generating reports
- Customer service standards
- Guest complaint resolution
Summary
Efficient Guest Services Coordinator with 1 years of experience and outstanding attention to detail. Balancing big-picture values with day-to-day minutiae and providing distinguished customer service in high-stress situations. Polished Guest Services Coordinator with successful record of meeting all guest needs. Discrete and knowledgeable with adaptable approach to handling unique requests. Self-motivated Guest Services Coordinator with 1 years of experience. Successful at leadership, personalized client care and teaching outstanding customer service through example. Offering a fantastic memory for individual's needs and eye for detail.