Rishi Patel
San Jose,CA
Summary
Results-driven professional with solid administrative, customer service, and financial management skills. High-energy team player dedicated to maximizing customer loyalty with exceptional support. Well-organized in planning, problem-solving and multitasking in fast-paced hospitality settings.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
The UPS Store Inc.
San Jose
01.2023 - Current
- Computed purchases and received and processed cash or credit payment.
- Handled cash, credit, and debit transactions accurately and efficiently.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed daily cashiering duties including balancing accounts at end of shift.
- Tracked inventory levels of supplies needed for front desk operations.
- Maintained cleanliness of lobby area throughout shift.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Greeted customers to determine wants or needs.
Night Auditor
Best Western Hotel
Santa Clara, CA
05.2023 - 06.2024
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Received payments from customers via cash or credit cards.
- Computed bills, collected payments and made change for guests.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Coded invoices to maintain organized and accurate records.
- Tracked income and expenses for business using accounting software.
- Ran end-of-day computer functions and closed out reports, submitting details to professionals for review.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Prepared detailed audit reports at the end of each shift.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
Education
GED -
Knowledge High School
Gujarat, India05-2020
Some College (No Degree) - Accounting And Finance
BJVM College
Gujarat, IndiaAssociate of Science - Business Administration And Management
De Anza College
Cupertino, CASkills
- Bookkeeping
- Fluent in English
- Front office support
- Word processing
- Data entry
- Night audit reports
- Financial reporting
- Account closing
- Generating reports
Languages
English
Professional
Gujarati
Native/ Bilingual
Hindi
Professional
Timeline
Night Auditor
Best Western Hotel
05.2023 - 06.2024
Front Desk Associate
The UPS Store Inc.
01.2023 - Current
GED -
Knowledge High School
Some College (No Degree) - Accounting And Finance
BJVM College
Associate of Science - Business Administration And Management
De Anza College