Jimmie L. Tugle
Memphis,TN
Summary
Business-focused food service leader with experience in team supervision, customer support, inventory management, and labor scheduling. Background includes managing large employee groups, supporting catering operations, and handling cost projections, menu planning, and food safety compliance. Recognized for steady operations, clear communication, and training that helps teams follow business requirements and service standards.
Overview
26
26
years of professional experience
Work History
General Manager
Jason's Deli
Memphis, TN
09.2012 - Current
- Managed a team of 35 employees to ensure efficient operations.
- - Coordinated business administration tasks, including trainer schedules, inventory projections, and labor planning.
- - Supported catering operations and service tasks to enhance customer satisfaction.
- - Assisted customers with questions and resolved concerns to maintain service quality.
Asst. Food Service Director
Aramark Food Service at FedEx
Memphis, TN
11.2007 - 09.2012
- Oversaw Aramark services and employee performance at FedEx.
- Led team of 13 employees to ensure efficient service delivery.
- Developed meal plans to improve customer satisfaction and optimize cost management.
Operations Manager
Gourmet Food Works
St. Louis, MO
07.2000 - 10.2007
- Oversaw restaurant operations and campus management for food services.
- Coordinated with owners to identify and implement solutions for business needs.
- Supervised seven employees to streamline operations and enhance service delivery.
Education
Business Management
Southern Illinois University At Edwardsville
Edwardsville, IL01-1992
Business Management
Professional Business School
St Louis, MO01-1987
Skills
- Catering operations
- Meal planning
- Cost forecasting
- Inventory management
- Labor scheduling
- Food safety compliance
HIGHLIGHTS
- Team management skills (12+years)
- Employee Scheduling Experience
- Business Operations Management
- Labor administration and control
- Customer Service Experience
- Team member training experience
- Problem solving and risk management.
- Excel knowledgeable.
- Experienced oversight of 35 + employees.
Timeline
General Manager
Jason's Deli
09.2012 - Current
Asst. Food Service Director
Aramark Food Service at FedEx
11.2007 - 09.2012
Operations Manager
Gourmet Food Works
07.2000 - 10.2007
Business Management
Southern Illinois University At Edwardsville
Business Management
Professional Business School