Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jimmy Aguilar

Hoffman Estates,IL

Summary

Reliable employee seeking customer service position. Offering excellent communication and good judgement. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Overview

17
17
years of professional experience

Work History

Debt Collector

Shindler & Joyce Law Firm
Schaumburg , IL
09.2007 - Current
  • Developed strategies for collecting overdue payments while preserving customer relationships.
  • Assessed customer financial situations to identify hardship cases that required special consideration or alternative repayment options.
  • Identified delinquent accounts and contacted debtors to negotiate payment terms.
  • Escalated unresolved disputes to legal counsel as necessary.
  • Documented all debtor interactions accurately for compliance and follow-up.

Delivery Driver

Door Dash
01.2021 - 07.2024
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Sales Associate

Walmart
Wheeling , IL
01.2017 - 12.2018
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

High School Diploma -

Wheeling High School
Wheeling
06-2007

Associate of Science - Web Development

Harper College
Palatine, IL

Skills

  • Order Verification
  • Quality Assurance
  • Payment Collection
  • Goods Transport
  • Attention to Detail
  • Courteous and polite demeanor
  • Punctual and Reliable

Languages

Spanish
Native/ Bilingual

Timeline

Delivery Driver

Door Dash
01.2021 - 07.2024

Sales Associate

Walmart
01.2017 - 12.2018

Debt Collector

Shindler & Joyce Law Firm
09.2007 - Current

High School Diploma -

Wheeling High School

Associate of Science - Web Development

Harper College
Jimmy Aguilar