Reliable employee seeking customer service position. Offering excellent communication and good judgement. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
17
17
years of professional experience
Work History
Debt Collector
Shindler & Joyce Law Firm
Schaumburg , IL
09.2007 - Current
Developed strategies for collecting overdue payments while preserving customer relationships.
Assessed customer financial situations to identify hardship cases that required special consideration or alternative repayment options.
Identified delinquent accounts and contacted debtors to negotiate payment terms.
Escalated unresolved disputes to legal counsel as necessary.
Documented all debtor interactions accurately for compliance and follow-up.
Delivery Driver
Door Dash
01.2021 - 07.2024
Loaded, secured, and unloaded cargo in a safe and timely manner.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Provided excellent customer service by answering inquiries about products or services being delivered.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Sales Associate
Walmart
Wheeling , IL
01.2017 - 12.2018
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)
Nurse Navigator and Clinical Site Supervisor at Northwest Oncology & HematologyNurse Navigator and Clinical Site Supervisor at Northwest Oncology & Hematology