Mental health professional skilled in client assessment and developing comprehensive care plans to address individual needs. Known for collaborative approach to team-based care and delivering consistent results. Reliable in adapting to changing situations and skilled in crisis intervention and resource coordination, ensuring high standards of support and care.
Overview
13
13
years of professional experience
Work History
Service Manger
Texas Pro Heating and Cooling
03.2025 - Current
Coordinated service schedules to enhance operational efficiency and customer satisfaction.
Assisted technicians with troubleshooting and resolving HVAC system issues effectively.
Monitored inventory levels and procured necessary parts to minimize service delays.
Implemented customer feedback mechanisms to improve service delivery and responsiveness.
Case Manager
Camino Real Community Services
11.2017 - 09.2025
Coordinated client assessments to identify needs and develop individualized service plans.
Monitored client progress, adjusting interventions based on evolving circumstances and feedback.
Conducted regular follow-ups to monitor client progress and adjust treatment plans accordingly.
Provided crisis intervention and support during critical situations, ensuring client safety and well-being.
Collaborated with healthcare professionals to advocate for client needs within the mental health system.
Advocated for clients' rights and access to resources within community services network.
Developed individualized care plans based on comprehensive assessments of client needs.
Coordinated services across multiple agencies to ensure holistic support for clients.
Direct Support Professional
Hill Country MHDD Centers
04.2016 - 11.2017
Supported individuals with daily living activities, enhancing independence and quality of life.
Coordinated recreational activities that promoted social engagement and skill development.
Advocated for clients' rights and preferences in various settings, including healthcare appointments.
Developed positive relationships with clients, fostering trust and open communication channels.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Security Officer
Crystal City Housing Authority
03.2013 - 02.2016
Monitored premises to ensure safety and security of personnel and property.
Responded promptly to incidents, conducting investigations and documenting findings.
Collaborated with law enforcement during emergency situations to maintain order.