Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Brown

Rochester

Summary

Seasoned HVAC professional with a proven track record of enhancing customer satisfaction and efficiently managing all aspects of heating, cooling, and refrigeration systems. At Comfort Pro Heating & Cooling, I excelled in technical troubleshooting and delivering exceptional customer service, significantly improving system functionality and reliability. Skilled in electrical wiring and known for my problem-solving abilities, I consistently ensure optimal operational standards.

Overview

30
30
years of professional experience

Work History

Owner/Operator

Comfort Pro Heating & Cooling
03.2012 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.

HVAC Technician

RC Systems
01.2002 - 03.2012
  • Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.

Maintenance Technician

Dunn Towers
04.1998 - 12.2002
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Replaced worn or broken parts on machines and equipment.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.

Maintenance Crew Member

Town Of Fruitland Park
08.1994 - 09.1998
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Installed new locks, door handles, and door closers.

Education

High School Diploma -

Leesburg High School
Leesburg, FL
05-1994

Skills

  • Technical troubleshooting
  • Electrical wiring
  • System troubleshooting
  • Leak checks
  • HVAC and refrigeration systems
  • Cleaning procedures
  • Equipment maintenance
  • Preventive Maintenance
  • Hand tool proficiency

Timeline

Owner/Operator

Comfort Pro Heating & Cooling
03.2012 - Current

HVAC Technician

RC Systems
01.2002 - 03.2012

Maintenance Technician

Dunn Towers
04.1998 - 12.2002

Maintenance Crew Member

Town Of Fruitland Park
08.1994 - 09.1998

High School Diploma -

Leesburg High School

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