Jimmy Alvarez

• Directed and supervised the daily operations of front-of-house staff, ensuring quality service standards.
• Developed training programs for new hires and existing staff in order to increase efficiency and knowledge of restaurant procedures.
• Resolved customer complaints promptly and efficiently while maintaining a positive attitude.

• Supervised demolition crew in the safe and efficient removal of all building components, including interior walls, floors, ceilings, fixtures and equipment.
• Coordinated with subcontractors to ensure timely completion of projects within budget.
• Developed safety policies and procedures for proper use of tools and equipment onsite.

• Developed and implemented safety protocols for the team.
• Maintained daily logs of labor and equipment used on-site.
• Ensured all workers adhered to company policies and procedures.

• Successfully run the team up to 80 members.

• Greeted customers, provided menus and answered questions about menu items.
• Assisted guests with making food and beverage selections.
• Took accurate food and drink orders, using a POS ordering software system.