Invoice between $800,000 to $1.2 million each month across three service lines.
Communicate with clients regarding billing inquiries, and provide assistance.
Develop plans outlining the scope, resources, and timelines for projects.
Coordinate multiple projects with competing deadlines simultaneously.
Build and establish strong partnerships with teams, vendors, and contractors.
Support month-end closing activities by preparing the necessary documentation and reports.
Certification Specialist
AABC Testing & Certification
Boston, MA
04.2021 - 06.2023
Completed certifications, repairs, and preventive maintenance to ensure biological safety equipment was in compliance with federal and state regulatory requirements for health, safety, and environmental standards.
Performed troubleshooting to diagnose issues for equipment and components.
Processed and maintained required reports and documentation in accordance with industry requirements.
Performed training sessions for clients on certification processes and requirements.
Conducted training sessions for newer employees on certification procedures and best practices.
Rental Sales Representative
Ryder System Inc
Boston, MA
05.2019 - 04.2021
Maintained solid revenue streams by keeping open lines of communication with established and potential customers
Prospected for new business continuously while capitalizing on emerging sales opportunities
Handled invoicing and payment processing operations
Addressed customer complaints and resolve issues to promote satisfaction
Adapted sales techniques to specific clients and promote products based on individualized client needs
Achieved operational objectives and sales goals consistently.