Chemical dependency professional, well-versed in assisting individuals through various stages of recovery treatment. Adept at creating supportive environments and implementing effective care plans. Reliable team collaborator focused on achieving successful outcomes and adapting to evolving needs. Skilled in crisis intervention and client advocacy.
Overview
5
5
years of professional experience
Work History
Security Officer
Great Plains Protection Agency
Tulsa, OK
04.2025
We monitor & handle any issues for 10 private properties in the Tulsa & surrounding suburbs.
Customer Experience Manager
Michaels
Tulsa, OK
09.2024
Deposit money, clean stock and close the store, resolve customer complaints, or issues, Loss prevention
Trusted Referee
Allorica Call Center
San Antonio, TX
01.2026 - Current
Verify documents and process I9’s for IDMe
Verify documents validity and Identity for other companies such as IRS, Social Security, I also process I9 for new hire or employees that are needing revarification
Youth Specialist
Tulsa Area Community Intervention Center Family Center for Juvenile Justice
Tulsa, OK
08.2023 - 07.2024
When Law Enforcement Officers arrest a juvenile under the age of 18, or detain and cannot make contact with the juvenile’s guardian, then they are brought in to my department.
When the Arrest and Booking sheet has been completed I would then notarize it, input the court date as well as the docket number. Based on criteria, depending on the crime severity would then search them take their Mug Shot and process their finger prints.
If the juvenile goes to detention then my paperwork is done
If they were going home, I then did their intakes, as well as kept attempting to make contact with their next of kin. If a parent doesn’t want tp pick their child up then we would work with CPS to make contact, and do assessments of both the child, their parents and home
Chemical Dependency Tech
Grand Lake Mental Health
Tulsa, OK
11.2021 - 05.2023
Admitted Client including their intake surveys, questionnaires and substance abuse and mental health history
Completed and updated all the paperwork overnight for the next day, including compiling a a list of all residents that were scheduled for transports
Did multiple routine nightly bed checks. Tracked down residents and got them to and from appointments.
Completed daily room checks for cleanliness as well as room searches for contraband, with and without the narcotics canines
Gave updated and accurate information to clients as well as assisted the with schedules, administered urine analysis, enforced policy and procedures, as well as observed and documented the clients, did conflict resolution
I also wrote what my co-workers called “The Tech Bible”. This had master copies of any forms that we would, or could possibly use. It included examples on how to fill them out. As well as step by step directions on how to enter it into out computer software programs. I also created a check list of tasks and duties to be completed for each unit and each shift.
Education
No Degree - Core classes
Tulsa Community College
Tulsa, OK
05-2004
High school diploma or GED - undefined
Booker T. Washington High School
Tulsa, OK
05-2002
Skills
Patient assessment
Customer relationship management
Patient confidentiality
Customer complaint resolution
Security operations
Relationship building
Trauma informed
Patient progress monitoring
Team development
12 step focus
Company vehicle operations
Experience with substance use disorders and mental health
Timeline
Trusted Referee
Allorica Call Center
01.2026 - Current
Security Officer
Great Plains Protection Agency
04.2025
Customer Experience Manager
Michaels
09.2024
Youth Specialist
Tulsa Area Community Intervention Center Family Center for Juvenile Justice